Front Desk Associate (NW) at The Edge Fitness Clubs LLC in Norwalk, CT
- Company: The Edge Fitness Clubs LLC
- Location: Norwalk, CT
- Posted: Sep 18, 2026
- Type: Full-time
- Salary: Up to $55,000 annually (hourly pay + commission)
Overview
Earn up to $55,000 annually with hourly pay + commission, plus clear opportunities for career growth for those ready to level up. There is a reason our members call us the best gym ever... It’s because we have the best team ever.
Job description
- Earn up to $55,000 annually with hourly pay + commission, plus clear opportunities for career growth for those ready to level up.
- There is a reason our members call us the best gym ever... It’s because we have the best team ever.
Responsibilities
- Welcome and nurture the member experience with friendliness at the core of every member interaction.
- Greet our members in a friendly, engaging and energetic way from the start to finish of your shift.
- Serve our members quickly and professionally to create positive, trustworthy relationships focused on “Changing Lives”.
- Help our members with membership questions and concerns with compassion and commitment to promote a “Raving Fan” member experience!
- Team up with our Facilities Department to keep our club looking and operating “Grand Opening Ready”.
Requirements
- Competencies: Customer Service Orientation, Product Knowledge Expertise and Results Orientation
- Bring high energy and a passion for fitness while working with urgency, flexibility, and a “roll up your sleeves” mindset to get things done, especially during busy closeouts and month-end periods.
- Cooperate with the Front Desk team on daily and monthly club and individual sales targets by connecting our members to results through our fitness programming, retail products, and club amenities while staying motivated, hands-on, and fully committed to the team’s success.
Skills
Required
- Customer Service Orientation
- Product Knowledge Expertise
- Results Orientation
- High energy and passion for fitness
Benefits
- Free gym membership so you can lead by example
- Tiered Health Benefits (Medical, Dental, Vision) for you and your family*
- Discounts on Training, Edge Kids, Apparel & Shake Bar
- Education Reimbursement for personal training certifications and ongoing learning
- Career Advancement through leadership training and growth paths
- PTO & Paid Holidays to recharge and live well*
- 401K + Life Insurance + LTD + Employee Assistance Program (EAP)*
- *Full time employees
About The Edge Fitness Clubs LLC
Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. At the Edge, we are TEAM FIRST. We are committed to making your onboarding experience best in class to support you and your career with respectful and transparent accountability standards.