Community Care Program Manager at THE EMPLOYEE CONNECT in Park Ridge, Illinois, United States

Job description

• A Medicare and JCAHO-certified home health agency with a strong presence across the Midwest is seeking an experienced Community Care Program Manager to oversee clinical operations and care coordination at the site level. This is a hands-on leadership role for someone who thrives in a fast-paced, patient-first environment and can manage both people and program outcomes.

Responsibilities

• Oversee day-to-day operations of community care programs including scheduling, compliance, and care coordination
• Supervise clinical and field staff — RNs, CNAs, and home health aides
• Ensure compliance with Medicare, JCAHO, and state regulatory standards
• Manage patient intake, care plans, and interdisciplinary team communication
• Monitor program metrics, identify gaps, and drive continuous quality improvement
• Coordinate with referral sources, discharge planners, and community partners to build census
• Assist in recruiting, onboarding, and performance management of care staff

Requirements

• 3+ years of experience in home health, community care, or a related healthcare operations role
• Active RN license in Illinois or demonstrated healthcare management background
• Working knowledge of Medicare/Medicaid compliance and JCAHO standards
• Strong leadership and communication skills — experience supervising clinical or field teams
• Proficiency with EMR/scheduling systems
• BLS/CPR certification

Skills

Required

• Leadership
• Communication
• Supervision of clinical or field teams
• EMR/scheduling systems
• BLS/CPR certification

Benefits

• Salary: $65,000 – $85,000 depending on experience
• Health, dental, and vision benefits
• PTO and paid holidays
• Supportive leadership team with growth opportunity as the organization expands across the Midwest