RECEPTIONIST / FRONT OFFICE SUPPORT at Busby's Heating and Air Conditioning in TN-Nashville-37204

Job description

• Be the First Voice. Make a Great Impression. Keep the Day Moving.
• MJ Frick Company is looking for a friendly, dependable, and organized Receptionist to join our growing HVAC & Plumbing team.
• Our receptionist is often the first voice our customers hear and the first face they see — so we’re looking for someone who enjoys helping people, communicates professionally, stays organized, and can keep things moving in a busy office environment.
• You’re the person who notices when something needs to be done — and handles it.
• You enjoy talking with people, helping solve problems, and keeping things organized. You understand that even on a busy day, every customer deserves to feel heard and taken care of.
• You’re dependable, professional, willing to learn, and comfortable being part of a team where everyone pitches in to get the job done.

Responsibilities

• • Answer and direct incoming phone calls professionally and efficiently
• • Greet customers, vendors, applicants, and visitors
• • Take accurate messages and route calls to the appropriate team member
• • Assist customers with basic questions and help direct their needs
• • Support our dispatch, service, accounting, and management teams
• • Enter and update customer information accurately
• • Assist with filing, scanning, emails, paperwork, and general office organization
• • Help maintain a clean, welcoming, and professional front office
• • Handle multiple tasks while staying calm, friendly, and organized
• • Provide additional administrative support as needed

Requirements

• • Excellent phone etiquette and customer service skills
• • Friendly, professional, and confident communication
• • Dependable attendance and strong work ethic
• • Strong attention to detail and organizational skills
• • Comfortable working with computers, email, and basic office software
• • Ability to learn new systems and processes quickly
• • Ability to multitask in a fast-paced environment
• • Positive attitude and willingness to help wherever needed
• • Previous receptionist, customer service, or administrative experience is a plus

Skills

Required

• Computers
• Email
• Basic office software

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance