Veterinary Receptionist / Assistant - Port Orchard, WA at Vetcor in US-WA-Port Orchard

Job description

• Veterinary Assistant Who Also Loves People? This Job Is for You!
• This is not a “sit-at-the-front-desk-all-day” job. This unique hybrid position combines hands-on Veterinary Assisting with Client Service. You’ll spend part of your day working directly with our patients and medical team, and part of your day helping our clients and keeping the front desk running smoothly.
• Do you love both people AND pets? Are you happiest when you’re busy, helping wherever you’re needed, and part of a team that genuinely cares about what they do? Woodside Animal Hospital is looking for a Veterinary Receptionist / Veterinary Assistant to join our team in a unique hybrid role that combines client service with hands-on veterinary assisting.
• This is a great position for someone who enjoys variety and doesn’t want to spend their entire day behind a desk. One moment you may be welcoming a client and answering phones, and the next you may be helping restrain a patient, preparing for a procedure, monitoring hospitalized pets, or assisting our technicians and doctors.
• A unique hybrid role that combines client service with hands-on veterinary assisting
• A four-day workweek with approximately 35-40 hours per week
• A fast-paced environment where no two days are exactly alike
• The opportunity to work closely with both clients and the medical team
• A team-first culture where everyone works toward the same goal
• Variety in your day, from front desk responsibilities to direct patient care
• The chance to make a meaningful difference for pets and their families
• We believe the front desk and medical team are one team working toward the same goal: providing high-quality, compassionate care to pets and their families.
• Our Vision: Helping Pets and Their Families By Providing High-Quality, Compassionate Care.

Responsibilities

• What Our Veterinary Receptionists / Assistants Do at the Front Desk
• Welcome clients and their pets with a warm, professional attitude
• Answer phones and help triage client questions appropriately
• Schedule appointments and help keep the day running smoothly
• Prepare records and paperwork for appointments
• Process payments and answer questions about routine services and fees
• Provide compassionate support to clients during difficult situations
• Communicate with clients by phone, email, and other correspondence
• Assist doctors and technicians with medical, surgical, and dental procedures
• Safely restrain and handle patients for examinations and procedures
• Monitor hospitalized and post-anesthetic patients and report concerns
• Prepare treatment areas, equipment, and surgical suites
• Assist with radiology, dentistry, anesthesia, and patient care
• Take heart and respiratory rates and perform other tasks appropriate to your training
• Walk, clean, comfort, and care for hospitalized patients
• Help keep the hospital clean, organized, stocked, and ready for the next patient
• Provide clerical and medical-record support as needed
• The role will vary from day to day, so flexibility, initiative, teamwork, and a willingness to jump in wherever you’re needed are essential.

Requirements

• Comfort around animals and a genuine enjoyment of caring for them
• A friendly and compassionate approach with clients and coworkers
• An interest in veterinary medicine and eagerness to learn
• The ability to multitask and stay productive in a busy environment
• A team-player mindset and willingness to help wherever needed
• Strong organization, dependability, and attention to detail
• A calm and empathetic approach, especially when clients or patients are having a difficult day
• A willingness to learn veterinary terminology and communicate professionally with both clients and the medical team

Skills

Required

• Comfort around animals
• Friendly and compassionate approach
• Interest in veterinary medicine
• Multitasking
• Team-player mindset
• Organization
• Dependability
• Attention to detail
• Calm and empathetic approach
• Professional communication

Benefits

• Financial Rewards that Grow with You: Flexible compensation, 401(k) matching & Roth Retirement Savings Plan, Flexible Spending Account, 529 Savings Plan, Tuition Support Program, and referral bonuses help support your goals today and in the future.
• Wellness & Peace of Mind: Medical, dental, and vision coverage with supplemental insurance options, paid parental leave for eligible employees, Sick Time / Paid Time Off, and valuable pet care benefits help support your well-being both at work and beyond.
• Professional Growth & Recognition: Quarterly Team Rewards, professional development opportunities, state license reimbursement, VTNE exam fee reimbursement, continuing education support, uniform allowance, and access to Vetcor’s TechLife community help you continue learning, building your skills, and growing your veterinary career.
• Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, employee discounts, and a four-day workweek help support a healthy balance between work and life outside the hospital.
• Financial Benefits
• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral Bonus Program
• Wellness Benefits
• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Paid parental leave of up to three weeks of full pay for the birth or adoption of a child after one year of service (full-time only; in states with paid family leave programs, this benefit does not apply)
• Sick Time / Paid Time Off
• Free/discounted lab work for employee pets
• Pet discounts on services and products
• Pet food discount program
• Professional Growth & Recognition
• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• State license reimbursement
• VTNE exam fee reimbursement
• Continuing education allowance
• Uniform allowance
• Access to Vetcor’s TechLife community
• Lifestyle Benefits
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program