Account Executive - Field & Inside Sales at Rapid Response Monitoring in Syracuse, NY

Job description

• This position is based in Syracuse, NY, with approximately 70% of time spent working on-site at our facility and 30% spent traveling throughout New York State (excluding New York City).
• As an Account Executive, Field & Inside Sales at Rapid Response, you will play a dual role: building new business opportunities in the New England market from our Syracuse headquarters while also traveling approximately 30% of the time to manage and grow the New York State market (excluding NYC). You will collaborate closely with the Account Manager, generating leads, building relationships, and representing our industry-leading brand to prospective customers.
• This role is ideal for a personable, detail-oriented, and collaborative professional who thrives in a fast-paced environment. No direct sales experience is required - we provide hands-on training to help you meet sales goals, deliver impactful client presentations, and make meaningful connections. You will be part of an industry-leading team and contribute to our mission of protecting life and property nationwide.

Responsibilities

• Travel approximately 30% of the time throughout New York State (excluding NYC) to meet with prospects, manage relationships, and expand the customer base.
• Build and develop new business opportunities in the New England market from our Syracuse headquarters.
• Collaborate with the Account Manager to prospect new business opportunities within both territories.
• Source new sales opportunities through outbound calls, emails, inbound lead follow-up, and appointment scheduling.
• Perform lead generation and maintain accurate, timely records in the company’s CRM system.
• Cultivate relationships with potential clients while educating them on our brand and services.
• Represent the company by leading sales presentations to prospective clients.
• Schedule and prepare appointments for the Account Manager.
• Provide responsive customer support, ensuring satisfaction and timely resolution of requests.
• Maintain client accounts by conducting quarterly business calls.
• Assist with closing deals and contribute to overall team growth and success.
• Support the Sales and Marketing teams to ensure smooth operations across the sales process.

Requirements

• Eagerness to learn and adapt to new technologies.
• Strong communication skills with the ability to build rapport and present persuasively.
• Confidence and professionalism in customer interactions.
• Ability to balance multitasking with accuracy and attention to detail.
• Strong organizational skills and reliability in managing a dynamic workload.
• Team-oriented mindset with a collaborative approach.
• Associate degree, equivalent Military, or 2+ years of relevant work experience in customer service
• No prior sales experience required - training provided.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong written and verbal communication skills with urgency and follow-through.
• Strong team player with an understanding of confidentiality and proprietary information.

Skills

Required

• Zoho CRM
• Company’s Triangulum AI software

Benefits

• Annual salary increases
• Medical, Dental, Vision, and 401k
• Paid Vacation and Sick Time
• Wellness Program + Wellness DAYS OFF
• Internal advancement opportunities
• The opportunity to make an impact on communities across the country every day
• $24.00-$28.00