Sales Manager at Closet Factory of San Carlos, CA in San Carlos, CA

Job description

• This is a hands-on leadership role with a clear mandate: develop our sales team and drive the next level of performance.
• You'll help lead a team of In-Home Sales Designers who manage the client relationship from the initial consultation and design through the sale and installation of their projects.
• Your job is to help them become exceptional at what they do.
• You'll coach and develop individual designers, establish clear expectations, create accountability, use performance data to identify opportunities, and build a sales culture where people are motivated to continuously improve.
• You'll work closely with sales leadership and ownership and have a meaningful voice in how we sell, how we develop our team, and how we grow the business.
• Success in this role isn't simply managing schedules or reviewing reports. It's building a sales team that continuously gets better.
• You'll know you're succeeding when designers are improving, new team members are becoming productive faster, follow-up is stronger, closing ratios are increasing, revenue is growing, top performers continue developing, and the team operates with greater consistency, confidence, and accountability.
• Closet Factory already has the brand, infrastructure, products, manufacturing capabilities, sales opportunities, and talented people.
• We're looking for a leader who can bring those pieces together and help our sales organization reach its full potential.
• If you're energized by developing salespeople, building winning teams, improving performance, and seeing measurable results from your leadership, we'd like to meet you.

Responsibilities

• Lead, coach, motivate, and develop In-Home Sales Designers
• Establish clear performance expectations and create consistent accountability
• Coach designers on consultations, presentations, follow-up, objection handling, negotiation, and closing
• Monitor individual and team performance, including sales, closing ratios, pipeline activity, and other key performance indicators
• Identify performance gaps and turn them into specific coaching and development plans
• Lead engaging sales meetings, training sessions, and one-on-one coaching
• Help new designers develop the skills, confidence, and habits needed to become successful
• Strengthen execution and consistency throughout the sales process
• Improve lead conversion and maximize revenue from available sales opportunities
• Help designers develop referrals, relationships, and self-generated business
• Recognize and develop top performers while addressing underperformance constructively
• Partner with sales leadership and ownership to identify opportunities and implement strategies that drive sustainable sales growth
• Collaborate across departments to help deliver an exceptional client experience from consultation through installation

Requirements

• We're looking for a sales leader and coach—not simply an administrator.
• The right person knows how to get results through people. You can recognize what makes a salesperson successful, identify where someone is struggling, and turn those observations into coaching that changes behavior and improves performance.
• You set high expectations while knowing how to motivate, teach, communicate, and build trust.
• Proven experience leading and developing a sales team
• A track record of improving individual and team sales performance
• Strong coaching, training, and motivational skills
• The ability to hold people accountable while building a positive, performance-driven culture
• Strong understanding of consultative selling, follow-up, objection handling, negotiation, and closing
• Comfort using sales data and KPIs to identify opportunities and make decisions
• Excellent communication and presentation skills
• Strong organizational and leadership skills
• A hands-on management style and willingness to stay close to the sales process
• The ability to recognize talent, develop high performers, and address underperformance
• A competitive, positive, and results-oriented mindset
• Experience in in-home sales, home improvement, remodeling, high-ticket B2C sales, or other consultative sales environments is strongly preferred.

Skills

Required

• Sales leadership
• Coaching
• Training
• Motivational skills
• Accountability
• Consultative selling
• Follow-up
• Objection handling
• Negotiation
• Closing
• Sales data analysis
• KPI usage

Preferred

• Experience in in-home sales
• Home improvement
• Remodeling
• High-ticket B2C sales
• Consultative sales environments

Benefits

• You'll be joining an established sales organization with a strong foundation already in place:
• More than 40 years serving the Bay Area
• An established team of In-Home Sales Designers
• Company-generated sales opportunities
• Partnerships with Costco Wholesale and Lowe's
• In-house design, manufacturing, and installation
• Established sales and design systems
• Direct access to sales leadership and ownership
• The ability to influence sales strategy, training, culture, and growth
• A significant opportunity to make a measurable impact on the business
• Base salary: $80,000–$100,000
• Performance-based incentive compensation with target total earnings of $100,000–$140,000+
• Medical, dental, and vision insurance
• Retirement benefits
• Paid time off
• Compensation within the range will be based on experience, qualifications, and demonstrated sales leadership success.