Experienced Service Advisor at Bob Bell Chevrolet of Bel Air in Bel Air, MD

Job description

• Experienced Service Advisor Needed – Bob Bell Chevrolet Bel Air
• Potential to earn $100K+ annually
• At Bob Bell Chevrolet, we strive to make every customer a customer for life. We’re looking for a driven, customer-focused Service Advisor to join our Main Shop team.
• This is a great opportunity to maximize your earning potential while growing with a trusted, family-owned dealership group.

Responsibilities

• Welcome customers promptly and professionally
• Gather and record customer and vehicle information
• Accurately communicate customer concerns and vehicle symptoms to technicians
• Recommend maintenance and repair services based on age, mileage, and vehicle history
• Prepare clear and accurate estimates for parts and labor
• Set follow-up expectations and provide frequent status updates to customers
• Track repair progress throughout the day to ensure timely service
• Review final invoices to confirm accuracy with completed work
• Explain services performed, recommendations, and charges to customers

Requirements

• Proven record of achieving high customer satisfaction
• Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager (required)
• Strong communication and organizational skills
• High energy, integrity, and professionalism
• Desire for a long-term career with a growing organization
• CDK software experience (preferred)

Skills

Preferred

• CDK software experience

Benefits

• Medical and Prescription Drug Plans
• Health Savings Account (HSA) Eligibility
• Wellness Program
• Dental and Vision Plans
• 401K
• Disability and Life Insurance
• We have 6 dealerships in the greater Baltimore, Maryland area!
• Employee Car Purchase Program
• Career Progression
• Great Company Culture