AIRPORT OPERATIONS MANAGER - AVIATION at City of Manchester, NH in Manchester, NH

Job description

• Manages Airport Operations and Facilities for safety and efficiency of operations and in compliance with FAA and other federal, state, and local rules and regulations; performs directly related work as required.
• The principal function of an employee in this class is to ensure the safe and efficient operation of the Airport facilities and grounds, airside, terminal, and landside.
• The work is performed under the supervision and direction of the Airport Chief Operations Officer, but considerable leeway is granted for the exercise of independent judgement and initiative.
• An employee in this class directs the work of employees in the classes of Airport Operations Superintendent, Airport Maintenance Superintendent, Airport Building Maintenance & Structure Superintendent, and Equipment Maintenance Superintendent II, as well as employees in a variety of technical, clerical, and/or skilled and unskilled worker’s positions.
• The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with other Airport employees, Federal, State, and City officials, Airport tenants, law enforcement, other City employees and the public.
• The principal duties of this class are performed throughout the Airport premises, often in extreme weather conditions.

Responsibilities

• Supervises and coordinates activities related to operations and facilities;
• Monitors Airport activities for safety, security and compliance with State and Federal regulations;
• Monitors airline operations, tenant operations, construction and maintenance activities on the Airport complex for compliance with all regulations;
• Manages airport operations to ensure compliance with all FAA, Federal, State and local regulations;
• Participates in the development of the annual budget for operations and facilities;
• Manages coordination of operations of an Airport Law Enforcement Unit, Communications Center and Airport Rescue and Firefighting (ARFF) Department;
• Directs and participates in the inspection of airfield facilities for compliance with FAA rules, regulations and operating procedures;
• Prepares detailed reports, correspondence, and notices;
• Assigns ramp fees and landing fees;
• Directs assignments of parking positions for aircraft diverted to Manchester;
• Ensures enforcement of airport rules and regulations;
• Monitors, reviews, and makes suggestions to the Airport emergency plan, Airport security plan, Airport certification manual, snow and ice control plan, driver training program, storm water pollution prevention plan and Airport safety and training programs;
• Develops and administers safety and training programs;
• Responds to emergency situations occurring at the Airport;
• Participates in the implementation of the Airport’s emergency plan and determines action to be taken in response to emergency situations;
• Administers, oversees and participates in training, testing and evaluation of personnel seeking special permits, licenses and identification media for operation at the Airport;
• Closes and/or restricts operations on runways, taxiways and airport facilities based on conditions and public safety considerations;
• Serves as alternate Airport Security Coordinator at the Airport, responsible for compliance with FAA security regulations, coordination of security requirements with airlines, tenants and law enforcement agencies;
• Serves in the place of the Airport Chiefs Officer during an absence;
• Works with the Equipment Maintenance Superintendent to develop recommendations and improvements to airport fleet;
• Works with the superintendents and the inventory control specialist to ensure the airfield operations and maintenance department is fiscally responsible with department funds and that invoices are being processed properly;
• Implements and develops new policies and procedures for a wide variety of different activities the department is responsible for completing;
• Reviews existing policies and procedures to identify improvements and work with the superintendents to roll out any new procedures that could enhance the effectiveness and efficiency of the department;
• Reviews standardize processes where possible and ensures that staff are following the correct procedures when performing departmental activities;
• Validates and tests the effectiveness of the airport’s self-inspection program to ensure that it is meeting the objective of identifying safety deficiencies on the airfield;
• Conducts new hire interview and selection; recruitment efforts; disputes; payroll, overtime, and timekeeping review; department communications; department reporting and inspection requirements; training, etc.;
• Provides guidance and demonstrations to new employees in similar positions;
• Keeps supervisors informed of work progress, issues, and potential solutions;
• Attends meetings and training to stay current on relevant practices and developments;
• Responds to citizen inquiries courteously and promptly;
• Coordinates regularly with others to enhance interdepartmental efficiency; and
• Performs additional duties as required by the classification.

Requirements

• Thorough knowledge of all State and Federal rules, regulations, and procedures regarding the operation of a certificated air carrier Airport;
• Thorough knowledge of Airport operations, policies, and procedures;
• Thorough knowledge of airport and facility maintenance procedures and practices;
• Thorough knowledge of safety and security procedures;
• Thorough knowledge of Airport maintenance practices;
• Thorough knowledge of building operating systems;
• Thorough knowledge of acceptable conditions for the safe operation of an aircraft;
• Thorough knowledge of winter operations appropriate to Airport duties, including snow and ice removal techniques;
• Ability to organize and administer various programs;
• Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language;
• Ability to make decisions in emergency situations;
• Ability to understand and follow oral and/or written policies, procedures and instructions;
• Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
• Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology;
• Integrity, ingenuity and inventiveness in the performance of assigned tasks.
• Graduation from an accredited college or university with a Bachelor’s Degree in a related field; and
• Three to five years of experience in airport field maintenance and airport operations, including a minimum of one (1) year in a supervisory capacity; or
• Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.
• On call status.

Skills

Required

• Effective communication
• Decision-making under pressure
• Leadership and supervision
• Problem-solving
• Interpersonal skills
• Airport operations management
• FAA regulations compliance
• Safety and security procedures
• Facility maintenance
• Emergency response planning
• Budget management