HVACR Service Admin assistant at Busby's Heating and Air Conditioning in TX-San Antonio-78219 Hybrid - US
- Company: Busby's Heating and Air Conditioning
- Location: TX-San Antonio-78219 Hybrid - US
- Posted: Sep 18, 2026
- Type: Full-time
- Salary: $18.00 - $22.00 per hour
Overview
The Administrative Assistant plays a key role in coordinating service calls, supporting technicians in the field, and ensuring excellent customer communication. This person will manage scheduling, handle inbound calls, assist with billing and paperwork, and support daily office operations.
Job description
- The Administrative Assistant plays a key role in coordinating service calls, supporting technicians in the field, and ensuring excellent customer communication. This person will manage scheduling, handle inbound calls, assist with billing and paperwork, and support daily office operations.
Responsibilities
- Dispatching & Scheduling
- Schedule and dispatch HVAC service technicians efficiently
- Monitor technician progress and adjust schedules as needed
- Communicate job details clearly to field staff
- Prioritize emergency service calls appropriately
- Customer Communication
- Answer incoming calls professionally and courteously
- Schedule service appointments
- Follow up with customers on job status and completion
- Maintain accurate customer records
- Administrative Support
- Create and process work orders
- Assist with invoicing and basic billing tasks
- Maintain service agreements and maintenance schedules
- Order parts and coordinate deliveries
- File and organize documents (digital and physical)
Requirements
- Strong organizational and multitasking skills
- Excellent phone and communication skills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Ability to work in a fast-paced environment
- Professional and dependable
- Experience in HVAC, construction, or service-based industries
- Dispatching experience
- Familiarity with service management software (e.g., ServiceTitan, Housecall Pro, or similar)
Skills
Required
- Excellent phone and communication skills
- Professional and dependable
Preferred
- Dispatching experience
Benefits
- Company parties
- Competitive salary
- Flexible schedule
- Free food & snacks
- Home office stipend
- Health insurance
- Competitive pay (based on experience)
- Stable, full-time position
- Supportive team environment
- Opportunity to grow with a growing commercial HVAC company
- Compensation: $18.00 - $22.00 per hour
About Busby's Heating and Air Conditioning
We are a growing commercial HVAC company based in San Antonio, TX, specializing in service, repairs, and maintenance for commercial and industrial clients. We pride ourselves on professionalism, responsiveness, and strong customer relationships. We’re looking for a highly organized, detail-oriented Administrative Assistant to help keep our operations running smoothly.