Unlicensed Customer Service Rep at Allstate Insurance in CA-Temecula-92590 Hybrid - US

Job description

• Looking to start a rewarding career with a trusted national brand right here in your local community? We are seeking a motivated, customer-focused Part-Time Non-Licensed Customer Service Representative to join our team.
• This entry-level position is ideal for someone looking to gain hands-on industry experience with a clear path to advance into a Full-Time Licensed Insurance Agent role. We will provide the support, training, and resources to help you earn your license and step into a high-earning sales career.
• As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community.
• And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner.
• The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.

Responsibilities

• Deliver exceptional customer service to existing policyholders, answering billing and policy questions.
• Build local community relationships and engage prospective clients.
• Assist with client follow-up, database management, and administrative support.
• Learn Allstate’s product offerings and sales processes to help educate customers on protecting their families and assets.
• Support the agency team in identifying cross-sell opportunities and qualifying new sales leads.

Requirements

• License Requirements: No insurance license or prior insurance experience required to start. Must be willing to obtain Property & Casualty (and/or Life & Health) licensing for promotion to full-time agent status (existing license is a plus).
• Skills & Drive: Strong verbal and written communication skills with a customer-first mindset.
• Work Style: Self-motivated, organized, and effective at multi-tasking and prompt follow-up.
• Career Goals: A strong desire to learn, grow, and transition into a full-time licensed sales role.

Skills

Required

• Customer-first mindset
• Self-motivated
• Organized
• Effective at multi-tasking
• Prompt follow-up
• Strong desire to learn and grow

Benefits

• Bonus based on performance
• Opportunity for advancement
• Training & development
• Growth Opportunity: A defined pathway to advance into a full-time, high-earning agent role.
• Get Paid to Learn: Comprehensive on-the-job training and ongoing professional development through Allstate University.
• Competitive Pay Structure: Starting hourly base pay with performance incentives, transitioning to a base-plus-uncapped-commission model upon licensure and promotion.
• Supportive Environment: A positive local team environment backed by national brand resources and lead generation tools.
• Compensation: $16.90 - $17.40 per hour