Jr. Franchise Compliance Auditor I at SERVPRO in Gallatin, TN

Job description

• The Junior Franchise Compliance Auditor I performs audits of franchise owners from start to finish, from selection of Franchises audited to issuance of audit reports and collection of audit findings. In addition to performing audits of franchises, this position is responsible for reviewing other businesses owned by SERVPRO® franchise owners and personal accounts of SERVPRO® owners. The audits are performed primarily in order to determine if franchises are properly reporting and paying royalties. Auditors will provide recommendations to franchises regarding office procedures and bookkeeping.

Responsibilities

• Review of Franchises to select and schedule audits of those Franchises determined to be at higher risk of incorrectly reporting sales.
• Complete in-house, resale, and voluntary audits in a timely basis.
• Review of accounting records, including financial statements, bank statements, and tax returns to determine if transactions are properly recorded.
• Collect materials needed to complete audits and collection of audit monies due.
• Audit notifications
• Information needed to complete audits.
• Teaching proper posting of transactions.
• Issuance of audit reports.
• Collection of monies due.
• Verbal and written communication with Franchises, Distributors, other Corporate Departments, including our Legal, Credit, and Accounting Departments, and other parties including Executive Management, as needed during audits.
• Preparation of status reports detailing audits and preparation of various other reports.
• Participation in special projects.

Requirements

• Ability to read, write, and communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.
• Must be able to interact verbally (sometimes in difficult situations) with Franchise owners, franchise office staff, and franchise accountants as well as various Corporate staff.
• Must be detail oriented.
• Must be knowledgeable in Word, Excel, and QuickBooks.
• Ability to adapt to change quickly and multi-task. Several audits are in process at any given time.
• Must have initiative and perseverance. Must be able to confront and deal with auditees in difficult situations regarding unreported sales.
• Associates degree in Finance, Accounting, or Business-related field required.

Skills

Required

• Detail oriented
• Knowledge of Word, Excel, and QuickBooks
• Initiative and perseverance

Benefits

• Excellent health benefits plan, which includes medical, vision and dental options
• 401(k) with company match
• Company profit sharing plan
• Generous paid time-off and paid holidays
• Paid parental leave
• 2 free on-site fitness rooms
• Employee Assistance Program
• Employee Resource Groups
• Personal and professional development program