Receptionist/Administrative Assistant (Entry Level) at Communication Technology Services (CTS) in Phoenix, AZ

Job description

• This is an office-based position providing administrative support to the Design Center and other departments as needed.
• The Receptionist will be the first point of contact for our guests, offering a friendly and professional welcome to visitors and callers. This role requires excellent communication skills, attention to detail, and the ability to multitask in a professional environment. Alongside providing exceptional customer service to guests, the Receptionist also assists with various administrative tasks, contributing to the smooth operation of our office environment.
• Reports to Operations Manager

Responsibilities

• Greeting and welcoming guests with a positive and professional attitude
• Answering incoming phone calls and directing inquiries to the appropriate department
• Issuing badges to employees and visitors and maintaining check in/out logs
• Ensuring the office is well-presented for guests and anticipating the needs of the individual guests and visitors including decorations and seasonal displays
• Stocking and organizing the conference room for meetings and events
• Managing scheduling and check-in for conference room reservations
• Ordering lunches and setting up meals for guests and events
• Managing the monthly celebration and Employee of the Month programs
• Maintaining inventory of office supplies and restocking as needed, including purchasing from additional suppliers
• Coordinate/Manage the Event Committee for team building events with Operations Manager
• Auditing weekly timesheets and validating job numbers
• Coordinate with various suppliers and vendors
• Accepting deliveries
• Tracking employee PTO (Paid Time Off) and maintaining accurate records.
• Prepare reports and tracking tools for specific data queries.
• Back up the Operations Assistant
• Assist Operations Manager with additional administrative tasks as needed.

Requirements

• Excellent communication and interpersonal skills
• Strong organizational abilities and attention to detail
• Proficiency in Microsoft Office Suite and basic office equipment
• Ability to multitask and prioritize tasks effectively
• Previous experience in a receptionist or administrative role preferred
• Familiarity with inventory management systems is a plus
• A positive and professional demeanor with a commitment to providing outstanding customer service
• High School Diploma, Associate or Bachelor’s degree preferred
• Must be able to pass a background check
• Strong computer skills, including proficiency with MS Word, Excel & PowerPoint and Email
• Can do/ will do attitude and ability to multi-task
• Excellent verbal and written communication skills

Skills

Required

• Microsoft Office Suite
• MS Word
• Excel
• PowerPoint
• Email
• Basic office equipment
• Inventory management systems

Benefits

• This position is full time and includes Company Benefits (Medical, Dental, FSA, 401(k), STD/LTD, Life Insurance. Paid Time Off and Paid Holidays).
• Hourly pay rate is $19-$22hr, commensurate based upon experience