Customer Service Representative at Franchise Div Acct 10 - Amy Ruggiano in Myrtle Beach, SC
- Company: Franchise Div Acct 10 - Amy Ruggiano
- Location: Myrtle Beach, SC
- Posted: Sep 18, 2026
- Type: Full-time
- Salary: $20.00 - $25.00 per hour
Overview
The Customer Service Representative at American Leak Detection of Myrtle Beach, Charleston, Greater Augusta and Savannah is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will he…
Job description
- The Customer Service Representative at American Leak Detection of Myrtle Beach, Charleston, Greater Augusta and Savannah is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the Myrtle Beach, Charleston, Greater Augusta and Savannah area.
Responsibilities
- Answering the phones
- Explaining our services to potential clients
- Manage the customer experience
- Scheduling of appointments
- Dispatch, routing, and scheduling of jobs for our technicians
Requirements
- Excellent customer service and telephone skills
- Excellent written and oral communication skills
- Proficiency in Microsoft Office Suite
- Experience in the plumbing, restoration, or construction industries- a plus but not required
- Experience using Salesforce is a plus but not required
Skills
Required
- Proficiency in Microsoft Office Suite
Preferred
- Experience using Salesforce
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Salary: $20.00 - $25.00 per hour
About Franchise Div Acct 10 - Amy Ruggiano
American Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities.