Lincoln/Ford Sales Manager at Ridgeway Automotive Complex in Memphis, TN

Job description

• We are seeking an experienced, driven, and customer-focused Sales Manager to lead our Lincoln sales team at Ridgeway Automotive Complex located in Memphis, TN. This is a unique opportunity for a high-performing automotive professional who is passionate about luxury and performance brands and thrives in a fast-paced, relationship-driven environment.
• The ideal candidate will have a proven track record in automotive sales leadership, strong desking and closing skills, and the ability to develop a motivated, high-performing team while delivering an exceptional customer experience aligned with the prestige of the Lincoln brand.

Responsibilities

• Lead, coach, and motivate the sales team to achieve monthly, quarterly, and annual sales objectives
• Manage daily showroom operations and sales activities
• Desk deals, structure financing opportunities, and assist in closing sales
• Maintain strong CSI (Customer Satisfaction Index) performance and ensure a luxury-level client experience
• Recruit, train, and mentor sales consultants to maximize performance and retention
• Monitor inventory levels and collaborate with leadership on inventory strategy and vehicle merchandising
• Ensure compliance with dealership policies, manufacturer standards, and legal requirements
• Develop and implement sales strategies to drive profitability and market share
• Review performance metrics and prepare reports for dealership leadership
• Build and maintain long-term relationships with clients and local business partners

Requirements

• Minimum 3–5 years of automotive sales management experience preferred
• Luxury automotive experience strongly preferred
• Proven leadership, desking, and closing abilities
• Strong understanding of dealership operations, CRM systems, and finance processes
• Excellent communication, interpersonal, and negotiation skills
• Ability to lead by example in a high-performance sales environment
• Professional appearance and demeanor consistent with luxury brand standards
• Valid driver’s license and clean driving record

Skills

Required

• Leadership
• Desking
• Closing
• Communication
• Interpersonal
• Negotiation
• CRM systems
• Finance processes
• Dealership operations
• Professional appearance
• Valid driver's license

Preferred

• Luxury automotive experience

Benefits

• Competitive base salary of $100,000.00 - $250,000.00 per year paid monthly plus performance-based bonuses
• Health, dental, and vision insurance
• Paid vacation and holidays
• 401(k) with company match
• Career growth opportunities within a premium automotive organization