Service Advisor - Friendship Chevy/GMC of Forest City at Friendship Automotive in Forest City, NC

Job description

• We're looking for an SERVICE ADVISOR to join our team at FRIENDSHIP CHEVY/GMC of FOREST CITY!
• Our ideal candidates are reliable, self-motivated, and enjoy working with people!

Responsibilities

• Promptly greet customers to obtain contact and vehicle information
• Clearly document vehicle issues and customer concerns
• Determine and recommend necessary maintenance or repairs
• Prepare an accurate estimate for the cost of services
• Monitor the service process and update customers frequently
• Communicate completed services and charges to customers
• Verify invoices and repair orders
• Assist Service Manager as needed

Requirements

• A strong focus on providing the best customer service around
• Excellent communication skills, both written and in person
• The ability to work well in a process-driven environment
• The desire to work in a fast paced position
• A focus on detail and organization
• A professional, well-groomed personal appearance

Skills

Required

• Customer service
• Ability to work in a fast-paced position
• Attention to detail and organization
• Professional appearance

Benefits

• Compensation for this position is driven by incentives and commission, with training compensation based on experience.
• You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.