Service Advisor at Loveland Buick GMC in loveland, CO
- Company: Loveland Buick GMC
- Location: loveland, CO
- Posted: Sep 18, 2026
- Type: Full-time
- Experience: 4+ years
Overview
Perform work specified on the repair order with efficiency and in accordance with dealership policies Test components and systems, using diagnostic tools and special service equipment; test drive vehicles Diagnose, maintain, and repair vehicle automotive systems
Responsibilities
- Perform work specified on the repair order with efficiency and in accordance with dealership policies
- Test components and systems, using diagnostic tools and special service equipment; test drive vehicles
- Diagnose, maintain, and repair vehicle automotive systems
- Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Complete online multi-point inspection report
- Execute repairs under warranty to manufacturer specifications
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance based on the age, mileage, and history of the vehicle
- Prepare a complete and accurate estimate of the cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Requirements
- Are a fast learner
- Have excellent written and verbal communication skills
- Have excellent customer service skills
- Are a team player
- Are computer literate
- Have a valid driver’s license
- Proven record of achieving exceptional Customer Satisfaction
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
- ADP computer experience a plus
Skills
Required
- Are a fast learner
- Have excellent customer service skills
- Are a team player
- Are computer literate
- Have a valid driver’s license
- Above average energy level
- Personal and professional integrity
Preferred
- ADP computer experience a plus
Benefits
- Pay based on experience
- Medical & Denta, Vison and Lifel Insurance
- Paid Vacation
- Closed Sundays
- Wonderful Culture
About Loveland Buick GMC
Our Goal at Loveland Buick GMC is to create an exceptional environment for our customers and employees for the continual well-being and growth of everyone involved. We are all working together to build a stronger and better dealership and community in which to work and live. By working together in a spirit of cooperation and teamwork, our dealership will be unsurpassed for its quality, integrity, and service.