Automotive Sales Manager - Busy Dealership at Bob Bell Chevrolet of Bel Air/Baltimore in Bel Air, MD

Job description

• Bob Bell Chevrolet is seeking an Experienced Sales Manager to lead our busy dealership. We’re looking for a results-driven professional who thrives on building, coaching, and motivating a high-performing sales team.
• The ideal candidate will be focused on meeting and exceeding sales objectives while maximizing profitability, strengthening customer relationships, and delivering an outstanding dealership experience.
• At Bob Bell, we strive to make every customer a customer for life. We know that happy employees make happy customers, which is why we reward and support individuals who work hard and stay motivated. Every team member plays a critical role in our success — and together we continue to deliver the award-winning service and value our community has trusted for years.

Responsibilities

• Recruit, train, and mentor sales staff in customer service, communication, organization, and time management
• Lead by example, modeling motivation, professionalism, and superior customer service
• Set goals, monitor daily productivity, and provide actionable coaching for improvement
• Oversee sales team performance during in-person, phone, and digital customer interactions
• Assist in forecasting department goals and driving strategies to meet or exceed them
• Conduct sales meetings and participate in management meetings
• Resolve customer concerns effectively and professionally
• Ensure strong performance in manufacturer Customer Satisfaction Index (CSI) metrics
• Drive a culture of teamwork, accountability, and high performance

Requirements

• 3+ years of experience in an Automotive Sales Department (management experience preferred)
• Proven ability to lead, motivate, and develop a team in a fast-paced environment
• Strong record of customer satisfaction and sales success
• Excellent communication, organizational, and leadership skills
• Proficiency with CDK or other automotive software (preferred)
• Professional appearance and demeanor
• Valid driver’s license with a clean driving record
• Ability to pass pre-employment background check and drug screening

Skills

Required

• Leadership
• Motivation
• Team development
• Customer service
• Communication
• Organization
• Time management
• Sales
• Problem-solving
• Professional appearance and demeanor

Preferred

• CDK or other automotive software

Benefits

• Competitive Salary
• Medical and Prescription Drug Plans
• Health Savings Account (HSA) Eligibility
• Wellness Program
• Dental and Vision Plans
• 401K
• Disability and Life Insurance
• Paid Vacation
• Room for advancement