Internet Sales Agent Business Development Coordinator at Gerald Jones Auto Group in AUGUSTA, GA

Job description

• We’re Not Hiring a BDC Representative.
• We’re Hiring the Future of Automotive Sales.
• Phone Sales & Internet BDC Specialist
• Gerald Jones Mazda | Augusta, GA
• The automotive industry is changing, and so are we.
• Today’s customers shop online before they ever visit a dealership. They want fast communication, personalized videos, honest answers, and an easy buying experience.
• That’s where you come in.
• We’re looking for someone who thrives on building relationships, creating excitement, and delivering an exceptional customer experience long before a customer walks through our doors.
• If making 100+ calls a day energizes you…
• If sending personalized videos comes naturally…
• If you enjoy talking with people, following up with purpose, and creating an online buying experience customers can’t stop talking about…
• We want to meet you.

Responsibilities

• As our Internet BDC Specialist, you’ll be the first impression of Gerald Jones Mazda and one of the most important members of our sales team.
• Make 100+ outbound calls each day to connect with customers.
• Respond quickly to internet leads, phone inquiries, and text messages.
• Send personalized introduction and vehicle walkaround videos that build trust and excitement.
• Create meaningful conversations that lead to showroom appointments.
• Deliver an exceptional online buying experience from first contact to showroom arrival.
• Welcome customers when they arrive and provide a seamless transition to the sales team.
• Maintain detailed CRM notes and execute consistent follow-up.
• Help create lifelong customers through outstanding communication and service.

Requirements

• Loves talking with people and building relationships.
• Is highly motivated and enjoys achieving goals.
• Brings positive energy every day.
• Is confident on the phone and comfortable communicating through text, email, and video.
• Is organized, accountable, and committed to following through.
• Embraces coaching and is always looking to improve.
• Wants a career—not just another job.
• Experience in automotive sales is helpful but not required. If you have a strong work ethic, excellent communication skills, and a passion for helping people, we’ll provide the training you need to succeed.

Skills

Required

• Strong work ethic
• Excellent communication skills
• Passion for helping people
• Confident on the phone
• Organized
• Accountable
• Committed to following through
• Embraces coaching
• Positive energy
• Highly motivated
• Enjoys achieving goals

Preferred

• Experience in automotive sales

Benefits

• Competitive hourly pay plus performance-based bonuses
• Paid training and professional development
• Medical and dental plans
• Paid vacation and holidays
• 401(k) with company benefits
• Employee vehicle purchase discounts
• Opportunities for advancement within one of the region’s most respected automotive groups
• A positive, team-oriented culture where your effort is recognized and rewarded