HR Consultant - Oklahoma City, OK at Employer Flexible in Oklahoma City, OK

Job description

• Employer Flexible is a proud provider of flexible and adaptable PEO services. We look to find the right solutions for our clients in order to give them the ability to focus on their revenue, production and growth. As a professional employer organization (PEO) we look to outsource services to small and medium-sized businesses. Our offerings include human resource consulting, risk & safety mitigation services, payroll processing, employer payroll tax filing, workers' compensation insurance, health benefits, employers' practice, and liability insurance (EPLI), retirement vehicles (401(k)), regulatory compliance assistance, workforce management technology, and training and development.
• We are looking for a qualified HR Consultant in our OKC office to lead a variety of human resources projects and provide effective human capital support in our Oklahoma Market.
• The ideal HR Consultant will possess in-depth knowledge of human resources management. They will have experience in consulting as well as dealing with actual HR issues. The HRC is responsible for the delivery of customized service solutions to a portfolio of clients, through proactive business and HR consultation. This role will collaborate with the market leader in planning, development, implementation and evaluation of the client activities and will provide clients with HR guidance such as employee relations, as well as implement strategic HR plans and projects.

Responsibilities

• Build and maintain strong, long-lasting client relationships through regularly scheduled proactive and strategic client meetings.
• Develop trusted advisor relationships with clients by making recommendations about sound HR solutions, based on knowledge of employment law, compliance and state and federal regulations.
• Serve as the Culture Advocate for the Oklahoma location.
• Manage a book of business by developing and maintaining relationships and delivering human resources services and high-touch account management to a portfolio of clients across multiple states and industries. Proactively consult with clients to gain knowledge of their business model and drivers, HR practices, goals and objectives. Works with clients to effectively develop, implement and deliver customized client service plans.
• Provide customized solutions in accordance with internal standards and HR best practices that enhance communication, productivity, organizational culture and work practices and reduce liability. Solutions include, but are not limited to, handbooks, job descriptions, performance evaluation systems, compensation plans, investigations, hiring/on-boarding processes, coaching counseling, legal and regulatory compliance, reductions in force, termination analysis, and succession planning.
• Deliver high touch account management services including the coordination of timely resolution to client inquiries by working closely with internal department teams, ensuring client satisfaction is achieved.
• Participate in prospect meetings with sales and service team members in order to provide insight on potential benefit to prospective client.
• Independently develop, customize and implement client service plans to ensure the timely and successful delivery of company solutions according to customer needs and objectives.
• Analyze client needs to initiate and lead human resource programs and projects.
• Recommend and execute training to improve business operations and minimize liability internally and with clients.
• Manage Benefits open enrollment activities for the designated book of business.
• Coach client contacts on HR best practices and make recommendations on improvements around strategy and tactical HR functions.
• Complete administrative responsibilities such as, but not limited to, the creation of handbooks, content creation, client communication efforts, policy development, and investigation reports.
• Properly and timely document all client related interactions in the CRM and HRIS.
• Ensure compliance under federal and state regulations and law
• Ensure consistency across site, region, and company
• Adhere to company guidelines and policies
• Travel to perform onsite client visits and internal meetings (Up to 50% travel required)
• All other duties as assigned.

Requirements

• A minimum of 3 years of Human Resources experience.
• 3 years HR/account management experience either in consulting or corporate environment and/or in a relationship building role.
• Bachelor's degree in Human Resources, Business Administration or a related field or equivalent work experience is required.
• Strong business acumen with the ability to think strategically and to understand a client's underlying business and organizational issues.
• Strong service orientation.
• Demonstrated knowledge and experience in Human Resources best practices with knowledge and understanding of federal, state and local employment laws and regulations.
• Working knowledge of multiple human resources disciplines including employee relations, coaching, counseling, organizational diagnosis, performance management, training and development, recruitment, compensation and benefits.
• Able to effectively manage multiple projects and attend to daily account and HR matters while maintaining focus and follow through on issues until resolved and delivering results as committed.
• Ability to prioritize and complete tasks with a strong sense of urgency.
• Proficiency with Microsoft Office software (Excel, Word, PowerPoint, Teams) and demonstrated ability to learn other applications as needed.
• Must have reliable transportation and ability to travel to client sites.
• PEO experience is a plus.
• Preferred experience in benefit plans and open enrollment
• Must maintain a current SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential or be able to obtain one within 12 months of hire.

Skills

Required

• Strong service orientation.

Benefits

• Competitive Compensation Package
• Work life balance
• Paid PTO & Holidays
• Medical/Dental/Vision
• Company Paid Life
• 401(k) plan with company match
• Hybrid Work Schedule - Tuesday-Thursday in office