Service Advisor at Livermore Ford Lincoln at Livermore Ford in Livermore, CA
- Company: Livermore Ford
- Location: Livermore, CA
- Posted: Sep 18, 2026
- Type: Full-time
- Experience: 5+ years
Overview
Livermore Ford and Lincoln is looking for dynamic, energetic, career-oriented professionals who are masters of customer service excellence and love working with people in a fast-paced and challenging environment. Greet customers promptly in a friendly manner
Job description
- Livermore Ford and Lincoln is looking for dynamic, energetic, career-oriented professionals who are masters of customer service excellence and love working with people in a fast-paced and challenging environment.
Responsibilities
- Greet customers promptly in a friendly manner
- Obtain customer and vehicle information
- Provide excellent customer service to all customers
- Clearly document all vehicle symptoms as described by the customer
- Review all current and future vehicle service needs & recommendations with every customer
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements.
- Explain all completed work and charges to customers
Requirements
- Proven record of achieving exceptional Customer Satisfaction
- Previous customer service experience
- Highly skilled in multi-tasking and personal organization
- Above average energy level
- A desire for a long-term career with a growing organization
- Personal and professional integrity
Skills
Required
- Previous customer service experience
- Above average energy level
- Personal and professional integrity
Benefits
- Highly competitive compensation
- Paid training and development
- Medical, Vision and Dental Benefits
- 401(k) with company match
- Free College education courses for employees and their immediate family members
- Employee discounts
- Excellent culture
- Room for growth