Service Advisor $50k-144k yearly salary at Loveland Ford Lincoln in Loveland, CO

Job description

• Our Goal at Loveland Ford Lincoln is to create an exceptional environment for our customers and employees for the continual well-being and growth of everyone involved. We are all working together to build a stronger and better dealership and community in which to work and live. By working together in a spirit of cooperation and teamwork, our dealership will be unsurpassed for its quality, integrity, and service. Bilingual applicants are encouraged to apply!

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Requirements

• Are a fast learner
• Have excellent written and verbal communication skills
• Have excellent customer service skills
• Are a team player
• Are computer literate
• Have a valid driver’s license
• Proven record of achieving exceptional Customer Satisfaction
• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity
• DealerTrack and Xtime computer experience a plus

Skills

Required

• Are a fast learner
• Have excellent customer service skills
• Are a team player
• Are computer literate
• Have a valid driver’s license
• Above average energy level
• Personal and professional integrity

Benefits

• Pay based on experience
• Medical & Dental Insurance
• Paid Vacation
• Closed Sundays
• Wonderful Culture