Service Advisor - Friendship CJDR of Forest City at Friendship Automotive in Forest City, NC

Job description

• We're looking for a SERVICE ADVISOR to join our team at FRIENDSHIP AUTOMOTIVE of FOREST CITY!

Responsibilities

• Promptly greet customers to obtain contact and vehicle information
• Clearly document vehicle issues and customer concerns
• Determine and recommend necessary maintenance or repairs
• Prepare an accurate estimate for the cost of services
• Monitor the service process and update customers frequently
• Communicate completed services and charges to customers
• Verify invoices and repair orders
• Assist Service Manager as needed

Requirements

• A strong focus on providing the best customer service around
• Excellent communication skills, both written and in person
• The ability to work well in a process-driven environment
• The desire to work in a fast paced position
• A focus on detail and organization
• A professional, well-groomed personal appearance

Skills

Required

• Customer service
• Ability to work in a fast-paced position
• Attention to detail and organization
• Professional appearance