Manager – Business and Strategy Analyst, CIO Office at EXL in Noida, Uttar Pradesh, India

Job description

• We are seeking a dynamic and detail-oriented Analyst to join the Global CIO Office. The role combines Technology Strategy, PMO, Business Analysis, and Executive Governance for digital and AI-led transformation programs, partnering with senior technology leaders to drive planning, execution discipline, value realization, and executive decision-making. The individual will act as a connective layer between strategy and execution, ensuring technology strategic priorities are translated into measurable business outcomes.

Responsibilities

• Role Overview: We are seeking a dynamic and detail-oriented Analyst to join the Global CIO Office. The role combines Technology Strategy, PMO, Business Analysis, and Executive Governance for digital and AI-led transformation programs, partnering with senior technology leaders to drive planning, execution discipline, value realization, and executive decision-making. The individual will act as a connective layer between strategy and execution, ensuring technology strategic priorities are translated into measurable business outcomes.
• Program Management of Technology Initiatives
• Drive planning, execution, tracking, and reporting of enterprise-wide technology initiatives in alignment with the overall Tech roadmap
• Assist in developing the enterprise technology strategy and transformation agenda, including Enterprise AI, modernization, enterprise digital, and cyber defense programs
• Collaborate with cross-functional technology and business leaders to establish performance standards, monitor outcomes, and track strategic initiatives, dependencies, and delivery risks
• Create program dashboards, executive updates, and steering committee presentations, translating technical progress into clear business impact
• Conduct research and prepare briefs on emerging technologies, including AI and Agentic AI, industry trends, strategic partnerships, and innovation opportunities relevant to technology strategy and planning
• Support governance processes and annual planning cycles, milestone tracking, and benefits realization
• Coordinate complex Programs and interdependencies, helping drive scope clarity, issue resolution, and risk mitigation
• Participate in development of tech strategy and roadmap aligned with the organization's long-term strategy
• Apply a deep understanding of business and technology trends to develop forward-thinking strategies that enable digital transformation and enhance organizational performance
• Demonstrate expertise in content articulation, ensuring clear and concise communication of complex technology concepts and strategies.

Requirements

• 6-10 years of consulting, business excellence, corporate strategy, program management experience
• Past experience of working and managing expectations with C-Suite stakeholders
• B.Tech + MBA with 6-10 years of experience across Technology Strategy, Program Management, Corporate Strategy, Consulting, Digital Transformation, CXO Offices or PMO functions
• Certifications: PMP, ITIL, and new age tech certifications (AI/ML, Cloud, Cyber, etc)
• Adapting To Change
• Attention To Consistency
• Configuration Management Documentation
• Hardware Support
• Interpersonal Dynamics with Coworkers
• Program Management
• Results Orientation
• Software Licensing
• Technology Strategy
• Time Management Skills
• Working under Pressure
• Writing Communication Skills

Skills

Required

• Adapting To Change
• Attention To Consistency
• Configuration Management Documentation
• Hardware Support
• Interpersonal Dynamics with Coworkers
• Program Management
• Results Orientation
• Software Licensing
• Technology Strategy
• Time Management Skills
• Working under Pressure
• Writing Communication Skills

Preferred

• PMP
• ITIL
• AI/ML
• Cloud
• Cyber