Fund Operations Specialist at Employee Magnets in Dallas, Texas, United States

Job description

• Fund Operations Specialist Uptown Dallas, TX (Onsite)
• The Fund Operations Specialist plays a critical role in supporting investor operations, trade processing, transfer agent relationships, and client service activities for alternative investment offerings. This individual will serve as a key liaison between investors, financial advisors, custodians, broker-dealers, and transfer agents while ensuring the accurate execution of operational processes and reporting requirements.
• This position is ideal for a detail-oriented financial services professional who enjoys balancing operational responsibilities with client support and relationship management.

Responsibilities

• Process investor subscriptions, redemptions, transfers, and other trade-related transactions.
• Coordinate with transfer agents, custodians, broker-dealer operations teams, and internal departments to ensure timely and accurate transaction processing.
• Reconcile trade reports, investor records, and account activity.
• Maintain accurate investor and advisor information within Salesforce CRM and related systems.
• Assist with the preparation and distribution of investor statements, financial reports, tax documents, and regulatory communications.
• Support monthly, quarterly, and annual investor operations deliverables.
• Respond to inquiries from financial advisors and investors, providing exceptional service and timely follow-up.
• Generate operational reports and perform data analysis using Excel.
• Assist with due diligence events, advisor visits, and other corporate events by coordinating travel, logistics, and materials.
• Document and maintain operational procedures and workflows.
• Identify operational issues and escalate concerns appropriately.

Requirements

• Bachelor's degree preferred.
• 2–5 years of experience in financial services operations, fund administration, transfer agency, investor services, or related fields.
• Experience processing trades, subscriptions, redemptions, or investor transactions.
• Familiarity working with transfer agents, custodians, broker-dealers, or asset management firms.
• Advanced Microsoft Excel skills required.
• Experience with Salesforce or other CRM platforms preferred.
• DTCC and AIP reporting experience is a plus.
• Strong organizational skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Alternative Investments
• Asset Management
• Fund Administration
• Transfer Agency
• Investor Services
• Broker-Dealer Operations
• REIT, DST, BDC, or Private Fund Operations

Skills

Required

• Advanced Microsoft Excel
• Trade processing
• Subscription processing
• Redemption processing
• Transfer processing
• Reconciliation
• Investor services
• Communication
• Organizational skills
• Attention to detail
• Time management

Preferred

• Salesforce
• CRM platforms
• DTCC reporting
• AIP reporting

Benefits

• Comprehensive benefits package.
• Opportunity to work directly with senior leadership in a growing alternative investment platform.
• Collaborative, entrepreneurial culture located in Uptown Dallas.