Sales Account Manager at Spherion CT/RI/Western MA in East Longmeadow, Massachusetts, United States

Job description

• Are you a former competitive athlete who misses the thrill of the win? Or a fine-dining professional who excels at high-stakes service but is tired of the "hospitality ceiling"? We are looking for a high-energy, disciplined Sales Account Manager to join our team. This isn't just about making calls; it's about managing a book of business with the precision of a pro athlete and the white-glove service of a five-star captain.

Responsibilities

• Portfolio Management: Manage a high-volume book of accounts with the same precision you'd use to manage a 10-table station during a Saturday rush.
• Strategic Growth: Identify client pain points and present tailored solutions, moving beyond "order taking" to active, high-level "problem-solving."
• Daily Drills: Participate in daily sales scrums, role-play scenarios, and strategy sessions to sharpen your retention and expansion pitch.
• Relationship Integrity: Maintain meticulous records of customer interactions and health scores within our CRM (Salesforce/HubSpot).
• Exceed Targets: Consistently meet or exceed monthly KPIs for retention rates, account growth (upselling/cross-selling), and discovery meetings.

Requirements

• Previous experience in a high-pressure, fine-dining environment. You understand luxury standards, high-touch communication, and how to handle "VIP" personalities.
• Competitive Background: Experience playing sports at a collegiate, semi-pro, or highly competitive club level. You know how to play for a team and how to bounce back from a loss.
• Growth Mindset: You don't just "accept" feedback; you crave it. You view a difficult client as a coaching opportunity, not a rejection.
• Self-Starter Mentality: You don't wait for a lead to go cold. You see an opportunity to add value to an account and you take the shot.
• Exceptional Social Stamina: Ability to maintain high energy and build rapport through 50+ touchpoints per day.
• Active Listening: The ability to hear what a client isn't saying and pivot your account strategy in real-time.
• Reliability: You are the teammate everyone can count on. You show up early, stay focused, and leave it all on the field.
• Adaptability: Comfortable in a "work hard, play hard" environment that moves at lightning speed.

Skills

Required

• Growth mindset
• Self-starter mentality
• Exceptional social stamina
• Active listening
• Reliability
• Adaptability

Benefits

• The Transition: Move from a shift-based environment to a professional career track with a stable $52K base plus uncapped commission.
• Uncapped Upside: As an Account Manager, your ability to grow and retain your portfolio means your earning potential is limited only by your performance.
• Professional Coaching: Intensive training that treats account management like a sport—focusing on psychology, long-term negotiation, and strategic closing.
• Elite Culture: Work alongside other former athletes and high-performers in an environment where we celebrate every win.
• Schedule Autonomy: Enjoy the stability of a set core schedule with the flexibility to manage your own pipeline, client meetings, and hours.
• Competitive Pay: Compensation is determined by candidate experience, education, certifications, and specific job-related skills. $52k base plus uncapped commission.
• Comprehensive Benefits: Includes premium health insurance (medical, dental, vision) and eligibility for an incentive recognition bonus program. Access to training and development to expand your professional certifications.