Medical Records Representative for GI in Oregon City at The Oregon Clinic in Oregon City, OR

Job description

• Make an Impact at The Oregon Clinic! Premium Benefits, Competitive Pay, and Inspiring Purpose
• Join us at The Oregon Clinic as a Full-Time Medical Records Representative (Hybrid/Remote). Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Gastroenterology South Clinic located in Oregon City. Each patient receives the highest value care tailored to their needs.
• Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you’ll help ensure that patients at The Oregon Clinic Gastroenterology South Clinic receive the highest-value care tailored to their needs.

Responsibilities

• Using excellent customer service and communications skills, your primary duties in this role include:
• Prepare and organize patient charts in advance of provider appointments to ensure accurate and complete clinical information is available.
• Retrieve medical records and initiate requests for records from external healthcare organizations as needed.
• Review and summarize relevant patient information to support efficient provider review and patient care.
• Maintain accurate and timely documentation while adhering to HIPAA regulations, privacy standards, and organizational policies and procedures.
• Send MyChart links and related patient communications as appropriate.
• Identify and report scheduling discrepancies or errors to the appropriate department or personnel for resolution.
• Review and update patient demographics and registration information as needed to maintain accurate patient records.
• Assist with additional medical records functions, departmental initiatives, and special projects as assigned.

Requirements

• Qualifications that support success in this role are based on education, experience and values including:
• Minimum of one (1) year of work experience, preferably in a medical office. Specialty care GI experience is a plus!
• Previous experience with electronic medical records or ability to learn new programs required.
• Previous medical office experience preferred, and ability to recognize common medical records documents.
• Prior Electronic Medical Record (EMR) experience is preferred. Epic experience is a plus!
• Knowledge of medical terminology, medical records policies and procedures, and understanding compliance with all applicable safety/OSHA and HIPAA regulations.
• Demonstrated ability to initiate, work independently, and effectively multitask.
• Excellent attendance and work ethic.
• Positive attitude and desire to be a team player.
• Ability to communicate professionally and effectively with patients, physicians, and other team members.
• A commitment to patient-focused care, privacy, and safety.

Skills

Required

• Excellent attendance and work ethic

Preferred

• Ability to learn new programs
• Previous medical office experience
• Epic experience

Benefits

• Healthcare: Employee is 100% covered Medical, Dental, and Prescription Insurance
• Financial Wellbeing: Generous 401(k) plan and Flexible Spending Account options
• Work-Life Balance: Paid Time Off plus 9 paid holidays annually
• Wellness Support: Robust wellness program and employee assistance services
• Commuter Benefits: 70% of Tri-Met transit pass covered
• Additional Perks: Employee discounts and optional benefits like Pet Insurance
• Level I: $19.79 - $26.77 per hour.
• Level II: $21.77 - $29.45 per hour.
• Level III: $23.94 - $32.39 per hour.