Licensed Program Manager -Residential Mental Health at Florence Crittenton Agency in Knoxville, TN, USA

Job description

• The Program Manager is responsible for the coordination of the residential services and providing professional development for staff on the units with the assistance of the assistant program manager. The position provides quality youth care, and close intensive supervision of staff and adolescent clients in a residential setting.
• In addition, this position is responsible for ensuring completion of a range of residential assessments, treatment planning, support groups, individual and family therapy, skills training, and lectures for educational purposes.
• This position will oversee the tracking and reporting of adolescents' treatment progress and will provide appropriate staff leadership. The Program Manager will assist with referrals and oversee all admissions to the unit, while managing multiple priorities and program components.
• This position may be part of the ratio as needed for youth/staff ratio compliance and in ratio for emergency/crisis situations as needed and /or assigned by management. The Program Manager will monitor the staff's time reporting to ensure that all breaks are given and will manage all overtime in the department.
• This position will be in rotation of clinical on call and placement on call for the Agency.
• *$5,000 Sign-on Bonus is currently being offered for this position*
• The role of the Program Manager is to understand the principal method for monitoring the treatment model and ensuring the quality of care for the treatment unit, supervision of the treatment, staff and adolescents. Manager will be familiar with and understand addiction and trauma that includes treatment knowledge, understand terms, and concepts that are related to the theory, etiology, research, and practice.
• Manager will meet with staff to monitor job performance, provide professional development, and ensure a high quality of care and treatment for all adolescents on each unit.
• Manager must be knowledgeable about the continuum of care, the social context that affects the treatment, recovery process, and participate in weekly DCS and treatment team meetings.
• The Manager will provide case management and group therapy to adolescents and families in the absence of the Case Manager/Counselor as deemed appropriate. Manager must have the ability to communicate oral and written information clearly.
• Manager will rotate with other personnel to provide placement duties for all the agency's programs. This will include being on call after hours and on the weekend as assigned.
• Manager will perform other related duties as assigned or required for the success of the unit.

Responsibilities

• Coordination of residential services and providing professional development for staff on the units with the assistance of the assistant program manager.
• Providing quality youth care, and close intensive supervision of staff and adolescent clients in a residential setting.
• Ensuring completion of a range of residential assessments, treatment planning, support groups, individual and family therapy, skills training, and lectures for educational purposes.
• Overseeing the tracking and reporting of adolescents' treatment progress and providing appropriate staff leadership.
• Assisting with referrals and overseeing all admissions to the unit, while managing multiple priorities and program components.
• May be part of the ratio as needed for youth/staff ratio compliance and in ratio for emergency/crisis situations as needed and/or assigned by management.
• Monitoring the staff's time reporting to ensure that all breaks are given and managing all overtime in the department.
• Rotation of clinical on call and placement on call for the Agency.
• Understanding the principal method for monitoring the treatment model and ensuring the quality of care for the treatment unit, supervision of the treatment, staff and adolescents.
• Meeting with staff to monitor job performance, provide professional development, and ensure a high quality of care and treatment for all adolescents on each unit.
• Providing case management and group therapy to adolescents and families in the absence of the Case Manager/Counselor as deemed appropriate.
• Rotating with other personnel to provide placement duties for all the agency's programs, including being on call after hours and on the weekend as assigned.
• Performing other related duties as assigned or required for the success of the unit.

Requirements

• LPC or LCSW license is required. Master's degree from an accredited graduate school of Social Work or Social Service field or higher degree in a related field, preferably minimum of three to five years in a related field, preferably a minimum of three years of supervisor experience in a social welfare agency, and the ability to work comfortably and satisfactorily within the framework of the established policies of the agency. Knowledge and experience with adolescents with alcohol and drug issues, as well as dual diagnosis. Must have a minimum of 3 years of supervisory experience in a residential setting.
• Must have a valid Tennessee driver's license and be insurable by FCA's auto insurance carrier. Must be 24+ years of age due to company insurance coverage requirements for possible use of agency vehicles or transport of clients.

Skills

Required

• LPC or LCSW license
• PC/Keyboarding abilities
• Sitting or standing for extended periods
• Bending, stooping, squatting
• Lift up to 40 pounds