Director 2 - Facilities Operations - Melrose at KLM Careers in Melrose, Massachusetts, United States

Job description

• Sodexo is seeking a Director of Facilities Operations to lead and oversee the facilities management operations at Melrose Wakefield Hospital, a 174-bed hospital campus that functions jointly with Lawrence Memorial Hospital of Medford. As part of this two-campus healthcare system, Melrose Wakefield Hospital provides a full spectrum of inpatient and outpatient services, including general surgery, emergency care, interventional cardiovascular services, maternity, orthopedics, and more. It also serves as the regions Level III Trauma Center.
• The Director of Facilities Operations is responsible for directing facilities maintenance operations of building(s) and property at a single unit. The Director of Facilities Operations manages the preventative maintenance and reactive repair of skilled trades, e.g., HVAC, plumbing, electrical, utilities; and manages the hiring, training and supervision of staff, professionals and management. The Director of Facilities Operations manages a safe and efficient working environment, essential to the performance of the business. The Director may oversee construction work and often manages other core Sodexo services, and/or logistics of business/operations services, e.g., grounds keeping, laundry, food, security, inventory, mail, concierge services.

Responsibilities

• Direct daily operations of facilities management including HVAC, electrical, plumbing, and utilities.
• Oversee preventative maintenance and manage reactive repair workflows.
• Hire, train, and supervise a team of skilled tradespeople, professionals, and managers.
• Ensure compliance with all safety standards, regulatory requirements, and accreditation agencies.
• Partner with hospital leadership to support patient satisfaction and hospital performance goals.
• Manage budgets, service contracts, and vendor relationships.
• Oversee additional Sodexo services such as security, laundry, groundskeeping, or logistics, as needed.
• Collaborate with construction teams and oversee minor renovation projects when applicable.

Requirements

• Bachelors degree or equivalent experience in facilities management, engineering, or a related field.
• Minimum of 5 years of management experience in facilities operations, preferably in a healthcare setting.
• Minimum of 5 years of functional experience in trades such as HVAC, electrical, plumbing, or plant operations.
• Proven leadership skills and ability to manage multidisciplinary teams.
• Strong understanding of regulatory standards (e.g., Joint Commission, OSHA, NFPA).
• Excellent communication, organizational, and problem-solving skills.
• Ability to prioritize and manage multiple projects in a dynamic hospital environment.
• Commitment to safety, service quality, and continuous improvement.
• Minimum Education Requirement - Bachelors Degree or equivalent experience
• Minimum Management Experience 5 years
• Minimum Functional Experience 5 years
• Bachelors degree or equivalent experience in facilities management, engineering, or a related field.
• 5 years of management experience in facilities operations in a healthcare setting.
• 5 years of functional experience in trades such as HVAC, electrical, plumbing, or plant operations.
• 5 years of Management and Functional experience.
• Proven leadership skills and ability to manage multidisciplinary teams.
• Strong understanding of regulatory standards (e.g., Joint Commission, OSHA, NFPA).
• 1. Do you have a Bachelors degree or equivalent experience in facilities management, engineering, or a related field.
• 2. Do you have 5 years of management experience in facilities operations in a healthcare setting.
• 3. Do you have 5 years of functional experience in trades such as HVAC, electrical, plumbing, or plant operations.
• 4. Do you have 5 years of Management and Functional experience.
• 5. Do you have Proven leadership skills and ability to manage multidisciplinary teams.
• 6. Do you have Strong understanding of regulatory standards (e.g., Joint Commission, OSHA, NFPA).

Skills

Required

• Facilities management
• Preventative maintenance
• Reactive repair workflows
• Budget management
• Vendor management
• Leadership
• Team management
• Communication
• Organizational skills
• Problem-solving
• Project management
• Safety and service quality