Customer Service Representative (Remote at Traveling with Tasha in San Jose, California, United States

Job description

• We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel options, coordinating reservations, and ensuring a smooth and positive experience from initial inquiry through final booking.
• This position is fully remote and well suited for individuals who enjoy helping others, managing details, and working in a flexible environment. You will communicate directly with clients to understand their needs, provide recommendations, and help organize travel plans that align with their preferences and budget.

Responsibilities

• Daily responsibilities include responding to client inquiries, researching travel options, coordinating and confirming reservations, and maintaining consistent follow-up communication. You will also help ensure accuracy in booking details and provide support throughout the planning process.

Requirements

• Candidates should be detail-oriented, self-motivated, and comfortable using online systems and digital tools. Strong communication, organization, and time management skills are essential, along with the ability to work independently while managing multiple clients.

Skills

Required

• Detail-oriented
• Self-motivated
• Strong communication skills
• Organization skills
• Time management skills
• Ability to work independently
• Ability to manage multiple clients

Benefits

• This role offers a flexible remote work