Customer Service Manager - State Farm Agent Team Member at Chris Burt State Farm in AZ-Gilbert-85295

Job description

• Exciting Opportunity: Join Our Team as a Customer Experience Specialist!
• Are you ready to make a real difference in people's lives while advancing your career in insurance? As a Customer Experience Specialist with Chris Burt - State Farm Agent, you'll create unforgettable customer experiences that drive our agency's growth. If you have a passion for helping others and exceptional customer service skills, we want to hear from you!
• Unlock your earning potential with exciting commission opportunities, generous bonuses, and a chance to participate in company profit sharing—your success truly pays off here! Your hard work and performance will directly contribute to your financial rewards, making every achievement even more rewarding. Join us and turn your efforts into exceptional earnings!
• Why Join Us? We value empathy and a customer-first mindset. If you're driven and sales-oriented, we offer incredible opportunities for growth and advancement!
• Looking for the skills and confidence to run a business in the future?
• We are a growing agency with big dreams and lots of potential. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. Come work with an energetic, fun team at Chris Burt - State Farm Agent!

Responsibilities

• Delivering outstanding customer service and managing daily operations.
• Engaging with customers through calls, texts, and emails.
• Conducting needs-based conversations to uncover additional ways to assist customers.
• Overseeing underwriting activities for clients.
• Assisting with customer claims and handling escalated complaints.

Requirements

• Willingness to obtain a Property & Casualty and a Life & Health insurance license.
• Customer service experience preferred, not required.
• Strong organizational and time management skills.
• Excellent communication and problem-solving abilities.
• Ready to make a difference? Apply today and help us shape the future of customer experience at Chris Burt - State Farm Agent!

Skills

Preferred

• Customer service experience

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• 401(k)
• Company parties
• Health insurance
• Compensation: $40,000.00 - $80,000.00 per year