Regional Operations Director at IVX Health in Little Rock, Arkansas, United States

Job description

• Join IVX Health as Healthcare Operations Leader supporting our Arkansas market!
• Transform patient care across Lowell, Chenal, and North Little Rock, AR.
• Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Arkansas market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care.

Responsibilities

• Lead Market Operations
• Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience.
• Support P&L for your market, ensuring strong financial and operational performance
• Act as an escalation resource and problem-solver for operational and clinical challenges.
• Mentor and Develop Team
• Recruit, mentor, and grow a team of center-level staff
• Oversee staffing, scheduling, and payroll, driving productivity and accountability
• Foster a collaborative, patient-centered culture focused on continuous improvement
• Drive Operational Excellence
• Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers.
• Support the launch and operational success of new infusion centers.
• Grow Patient Volume
• Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers.
• Build and maintain strong relationships with key referral sources and vendor partners.
• Stay Ahead of the Industry
• Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance.

Requirements

• Bachelor’s Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience).
• Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management.
• Experience managing a P&L and leading clinical and administrative teams.
• Proven ability to drive operational excellence while delivering exceptional patient experiences.
• Strong interpersonal, communication, and organizational skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Join a national leader committed to raising the standard of care in the outpatient infusion space.

Skills

Required

• Leadership
• P&L management
• Operational excellence
• Patient experience
• Interpersonal skills
• Communication skills
• Organizational skills

Benefits

• Medical, Dental, and Vision Coverage
• Prescription Drug Coverage and Telemedicine Services
• Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options
• 401(k) Retirement Plan with Company Match
• Life, AD&D, and Disability Insurance
• Accident, Critical Illness, and Hospital Indemnity Coverage
• Fertility and Family Planning Support
• Tuition Reimbursement and Certification Assistance
• Continuing Education and Professional Development Resources
• Employee Assistance Program and Wellness Support
• Paid Time Off
• Volunteer Time Off and Charitable Giving Match
• Employee Referral Bonus Program
• Benefits may vary based on employment status and eligibility.