Community Manager at CCMC in Surprise, AZ

Job description

• A Unique Blend of Everyday Luxury and Authentic Charm. We have redefined the club experience to give you everything you want and nothing you don't. From the warm and friendly greeting at the gate to the enchanting grove-lined setting, you will know you have arrived. Rooted and inspired by farming and agriculture, this community combines diverse and timeless architecture, gardens and groves, and an abundance of water, with stunning views of nearby mountains.

Responsibilities

• Drive Community Initiatives: Lead daily operations, ensuring that community goals align with CCMC’s mission. Oversee assets, vendors, and resources while ensuring compliance with governing documents.
• Foster Collaborative Relationships: Build strong connections with residents, board members, and staff through open and respectful communication.
• Ensure Financial Accountability: Manage budgets, prepare variance reports, and implement board directives, ensuring financial transparency and alignment with community goals.
• Maintain Risk Management Compliance: Develop and execute risk management programs, ensuring adherence to policies and long-term planning.
• Develop & Motivate Teams: Lead and mentor the onsite team, focusing on delegation, collaboration, and performance development.
• Guide Strategic Decisions: Advise the board on long-term planning and policy-making, anticipating challenges and aligning with community goals.
• Engage the Community: Facilitate resident meetings and build opportunities for active participation, ensuring a sense of inclusion and belonging.

Requirements

• Leadership Experience: Three or more years of onsite community management (HOA) or similar experience (hospitality, parks and recreation, city government), with a strong operational and financial background.
• Education: Bachelor’s degree, designations, or certifications in a related field (highly preferred). CAM license required upon hire in Florida, Nevada, and Georgia (within 90 days of hire in all other states).
• Core Values Alignment: A commitment to Integrity, Respect, Service, and Community, with a passion for enhancing the resident experience.
• Communication Skills: Strong verbal and written communication, with the ability to engage and listen to diverse stakeholders.
• Team Development Expertise: Skilled in delegation, coaching, and mentoring to build motivated and high-performing teams.
• Adaptability: Ability to navigate change and resilience in addressing challenges while improving the resident experience.
• Self-Awareness: Ability to recognize and regulate your own behaviors and reactions.
• Growth Mindset: Open to feedback from others, and committed to professional and personal growth.
• Must pass a pre-employment drug screen, background check, motor vehicle check, and credit check.

Skills

Required

• Leadership Experience
• Core Values Alignment
• Communication Skills
• Team Development Expertise
• Adaptability
• Self-Awareness
• Growth Mindset

Benefits

• • Comprehensive benefits package including medical, dental, and vision
• • Wellness program
• • Flexible Spending Accounts
• • Company-matching 401k contributions
• • Paid time off for vacation, holidays, medical, and volunteering
• • Paid parental leave
• • Training and educational assistance
• • Support programs, including Employee Assistance Program and Calm Health
• • Optional benefits including short- and long-term disability, life insurance, and pet insurance
• • Most importantly, a caring team who is dedicated to your success!