Customer Service Representative - State Farm Agent Team Member at State Farm Agent in NY-Latham-12110
- Company: State Farm Agent
- Location: NY-Latham-12110
- Posted: Sep 18, 2026
- Type: Full-time
- Salary: $20.00 - $24.00 per hour
Overview
If you want to work in an environment that is fun, challenging, and rewarding, then Maryann Fazzone - State Farm Agent may be the right fit for you! Establish customer relationships and follow up with customers as needed.
Job description
- If you want to work in an environment that is fun, challenging, and rewarding, then Maryann Fazzone - State Farm Agent may be the right fit for you!
Responsibilities
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Requirements
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
Skills
Required
- Dedicated to customer service
- Proactive in problem-solving
Benefits
- Competitive salary
- Paid time off
- Training & development
- Hourly pay plus commission/bonus
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Valuable career-building experience
- Simple Retirement Plan
- Holiday parties and celebratory lunches!
- Compensation: $20.00 - $24.00 per hour
About State Farm Agent
Are you looking for an opportunity in a professional office with supportive co-workers? As a Customer Service Representative with Maryann Fazzone, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. I have been a State Farm agent for 39 years. I always put my employees first! We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. I have been a State Farm agent since 1986. I am a generation State Farm agent. Our agency has received awards including: Crystal Excellence Award We look forward to speaking with you!