Presale Operations Manager (Fitness Club Openings) at Crunch Fitness - Fit Fusion, LLC in IL-US-60440 Hybrid - US

Job description

• Fit Fusion is expanding fast, and we’re looking for a Presale Operations Manager to lead the charge on new Crunch Fitness club openings. In this role, you’ll build and motivate sales teams, drive presale membership growth, and ensure every new club launches strong. You’ll also oversee event planning, community partnerships, and the operational details that make a new gym opening successful. When not leading a presale, you’ll contribute to high-impact projects that support our national growth.
• This is a high-energy role for someone who thrives in sales leadership, team development, and operational execution. If you love building teams, hitting big goals, and seeing the doors of a brand-new club open because of your work — this is for you.

Responsibilities

• Sales Leadership & Presale Execution
• Lead presale campaigns focused on lead generation, membership sales, and revenue growth.
• Implement sales strategies, analyze performance data, and achieve KPIs.
• Build local marketing presence by planning events and developing community partnerships.
• Team Development & Management
• Recruit, train, and manage presale team members, setting schedules and areas of focus.
• Coach teams on sales performance, service standards, and company policies.
• Conduct regular meetings to set goals and review results.
• Operations & Launch Support
• Coordinate ordering, deliveries, and logistics during presale.
• Oversee payroll, scheduling, and staffing to ensure full coverage.
• Collaborate with marketing to execute social media and promotional content.
• Support departments as needed through presale and the first 30 days after opening.
• Manage budgets, expenses, and compliance with all company standards.

Requirements

• Minimum 3 years of fitness facility management experience.
• Proven track record in sales leadership and team development.
• Experience with operations such as payroll, staffing, and vendor coordination.
• Strong communication skills and the ability to energize teams.
• Ability to travel 60–70% of the time (trips typically 1–2 weeks at a time).
• CPR/AED certification (or ability to obtain).
• Project management or recruiting experience preferred.
• B2B sales/marketing experience a plus.
• Proficient with Microsoft Office or similar software.

Skills

Required

• Sales leadership
• Team development
• Operations management
• Payroll and staffing
• Vendor coordination
• Strong communication skills
• Ability to energize teams
• CPR/AED certification
• Microsoft Office or similar software

Preferred

• Project management
• Recruiting experience
• B2B sales/marketing

Benefits

• Compensation: $60,000.00 - $80,000.00 per year