HR Business Partner at Milan Laser Hair Removal in Omaha, NE

Job description

• As an HR Business Partner, you’ll partner directly with business leaders to build strong, effective teams and solve real workplace challenges. You’ll serve as a trusted HR resource—guiding leaders through performance management and employee relations matters, conducting workplace investigations, helping resolve conflict, and using workforce insights to inform better decisions.
• This role calls for someone who can balance empathy with accountability, confidently navigate sensitive situations, and build trusted relationships across the organization.
• Status: Full-time | Salaried
• Location: Omaha, NE | On-Site
• At Milan, you’ll have the opportunity to make an impact well beyond traditional HR support. You’ll help leaders become stronger people managers, shape healthier and higher-performing teams, and influence decisions that directly affect the employee experience.
• You’ll join a growing organization where HR is expected to be a true business partner—bringing perspective, asking thoughtful questions, using data to guide decisions, and helping teams perform at their best.

Responsibilities

• Drive Performance & Develop Leaders
• Review key performance indicators and partner with leaders to ensure performance improvement plans are delivered effectively and consistently.
• Support the annual performance review process and provide guidance on off-cycle performance and KPI-related needs.
• Coach team members on conducting effective performance reviews and delivering clear, motivating performance messages.
• Partner cross-functionally on complex situations involving performance, KPIs, and behavioral concerns.
• Employee Relations & Complex Issues
• Resolve escalated employee relations matters, including complaints, grievances, and workplace conflicts.
• Conduct thorough, fair, and confidential investigations into employee complaints and allegations.
• Provide thoughtful guidance and recommendations on sensitive and complex employee matters.
• Partner with cross-functional teams as needed on legal matters related to employee relations.
• Maintain accurate and thorough documentation.
• Resolve Conflict & Strengthen Teams
• Facilitate mediation and conflict resolution between team members and between employees and management.
• Recommend practical strategies that improve communication and effectively resolve workplace disputes.
• Document outcomes and follow up to support lasting resolution.
• Help leaders navigate staffing initiatives, coaching opportunities, and team development needs.
• Turn People Data Into Action
• Participate in utilization and staffing discussions and provide HR recommendations.
• Identify themes and trends related to staffing needs, turnover, and employee feedback.
• Use data and business insights to recommend strategies that address areas of concern.
• Help leaders communicate effectively through organizational and workforce changes.
• Support additional HR initiatives and organizational priorities as needed.

Requirements

• Bachelor’s degree in Human Resources or a related field, or an equivalent combination of education and experience.
• 4+ years of human resources experience.
• 3+ years of experience handling sensitive and complex employee matters.
• Outstanding communication and relationship-building skills.
• Strong experience leading projects and collaborating across HR functions and departments.
• The judgment and discretion to navigate confidential, high-impact employee situations.
• A collaborative, solutions-focused approach and the ability to build credibility with leaders and team members at all levels.
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential.
• A track record of coaching leaders through challenging performance and employee relations situations.
• Strong investigative, mediation, and conflict-resolution skills.
• Comfort using workforce data and employee feedback to identify trends and recommend action.
• The ability to move between strategic thinking and hands-on problem solving in a fast-paced, growing organization.

Skills

Required

• Communication
• Relationship-building
• Judgment
• Discretion
• Collaborative
• Solutions-focused
• Empathy
• Accountability
• Coaching
• Conflict resolution
• Mediation
• Investigative

Benefits

• Medical, dental, vision, disability and life insurance within 30 days
• Unlimited PTO - work with your manager and take time as needed
• 6 Paid holidays
• $50 cellphone stipend paid out monthly
• 401k retirement plan with vested 4% employer match after 90 days
• Career advancement opportunities + Culture/environment
• Employees and their spouse or legal partner receive free laser hair removal services