Part - Time Inside Sales Rep (Warm Leads, No Cold Calling) at Milan Laser Hair Removal in Omaha, NE

Job description

• This is where the client journey begins.
• As a Part-Time Client Coordinator (Inbound Sales Representative), you’ll be the first impression of Milan for prospective clients across the country. You’ll connect with warm, high-intent leads—no cold calling—and guide them toward booking their first consultation.
• You’ll work across phone, text, email, and chat, building quick connections, creating excitement, and helping clients feel confident starting their hair-free journey.
• This is a fast-paced, metric-driven sales role, where your performance directly impacts your earnings. You’ll balance speed, accuracy, and exceptional service while delivering a standout client experience every time.

Responsibilities

• Handle a high volume of inbound calls, texts, emails, and chats
• Convert warm, marketing-generated leads into booked consultations
• Build rapport quickly with confidence, empathy, and strong communication
• Create urgency and excitement around starting laser hair removal
• Work in a collaborative, on-the-floor environment with coaching and support
• Receive real-time feedback to improve performance
• Contribute to a positive, high-energy team culture
• Follow dynamic scripting and standard operating procedures
• Multitask across multiple conversations and systems
• Coordinate scheduling with clinic teams nationwide
• Accurately document all client interactions
• Meet or exceed daily and weekly performance expectations
• Use feedback and coaching to continuously improve
• Participate in team trainings and development opportunities

Requirements

• Sales-driven with a passion for helping people feel confident
• Strong communicator who builds trust quickly
• Comfortable in a fast-paced, high-volume environment
• Coachable and motivated by performance and results
• Positive, team-first attitude
• High school diploma or equivalent
• 1+ year of customer service experience
• Sales, appointment setting, or KPI-driven experience preferred
• Call center experience a plus
• Ability to type 60+ WPM and multitask across systemsInterest in aesthetics is a bonus

Skills

Required

• Positive, team-first attitude
• Ability to type 60+ WPM
• Multitask across systems

Preferred

• Sales experience
• Appointment setting experience
• KPI-driven experience
• Call center experience
• Interest in aesthetics

Benefits

• A call center that doesn’t feel like one—fun, competitive, and team-focused.
• You’ll gain real sales experience, build valuable skills, and be part of a company that invests in your growth. Many team members start part-time and grow into:
• Full-Time Client Coordinator roles
• Leadership, training, or quality roles
• Corporate or field opportunities supporting 400+ clinics nationwide
• Base Pay: $20.00 per hour
• Total Cash Earnings: $22.85+ per hour with commission
• Top Performers: $36.00+ per hour