Jr. Area Sales Representative - Lubricants at The McPherson Companies, Inc. in Trussville, AL

Job description

• The Jr. Area Sales Representative is responsible for nurturing customer relationships, identifying and following up on leads, establishing rapport with current and potential customers, and acting as a liaison between assigned customers and our Operations team.
• The Commercial and Industrial sales team focuses on several industrial lubricant solutions including, commercial vehicle lubricants, industrial lubricants, and industrial engineering services. We strive to be a partner to our customers and provide comprehensive lubricant programs that encompass all of their needs.
• Our Commercial Vehicle Lubricants are used in on-road and off-road commercial vehicles TMC supports the on-road highway and trucking segment of commercial fleets, including Paccar, Volvo-Mack, Mercedes, and Detroit Diesel. We also support the off-highway and general construction segment, including Caterpillar, Volvo, Komatsu, and John Deere.
• We also provide our customers with Industrial Lubricants which are made to protect equipment while boosting productivity and keep machines running at full capacity.
• McPherson provides industrial lubricants to a wide range of industries, such as pulp and paper, steel, pipe, plastics, automotive, mining, quarry, power generation, chemical, natural gas, and general manufacturing.
• Aside from providing the lubricants themselves, TMC also provides our customers with industrial engineering solutions including, in-depth plan reviews, storage and handling studies, leak studies, oil analysis, lubrication training, reservoir maintenance, hydraulic inspections, used oil analysis, and gear and bearing inspections.
• These services help us provide our customers with comprehensive lubricant programs that meet all of their lubricant needs.

Responsibilities

• Foster and maintain relationships with assigned client base by establishing rapport and building trust.
• Act as a liaison between assigned customers and our Operations and Customer Experience team. Support account maintenance and service calls as needed.
• Participate in research to help resolve product, service, and delivery issues
• Act as a partner to your customers by understanding their needs, suggesting solutions, and following up on problems.
• Follow up on online, call in, and referred leads. Ensure all efforts are recorded in company CRM.
• Generate leads by cold calling, gaining referrals, and making sales calls within assigned territory.
• Review and track sales volumes and report field activities to management on a weekly basis.
• Travel throughout an assigned territory to assist in calling on regular and prospective customers
• Become a trusted advisor for assigned client base by learning our manufacturers programs and educating clients on best lubrication practices.
• Prepare sales contracts, prices quotes, and credit applications for customers. Effectively present information to customers in order to close the deal.
• Ethically and professionally represent The McPherson Companies, our products and programs to customers and prospects.

Requirements

• 3 years plus sales experience with excellent communication, organizational, and closing skills
• Bachelor’s degree preferred or equivalent experience in the industry
• Previous industry field environment experience desired
• Able to utilize latitude given within job parameters to make independent decisions
• Verifiable work history and previous success building and maintaining relationships
• Ability to work independently as well as with a team.
• Ability to work in a fast-paced environment, performing multiple duties/tasks within defined deadlines.
• Proven experience identifying problems of varying complexities and finding effective solutions with few guidelines.
• Responsive to the needs of customers internal and external.
• Sense of urgency and commitment with strong follow up skills.
• Proven precision and attention to detail with a high level of accuracy.
• Demonstrate a professional and positive attitude in all internal and external customer interactions.
• Excellent interpersonal skills, written and verbal communication, and listening skills.
• Self-driven and motivated individual with excellent planning and organizational skills.
• Display proficiency with Microsoft Office Word, Outlook, PowerPoint, etc.

Skills

Required

• Excellent communication skills
• Organizational skills
• Closing skills
• Problem-solving skills
• Responsiveness to customer needs
• Sense of urgency and follow-up skills
• Attention to detail and accuracy
• Professional and positive attitude
• Interpersonal skills
• Written and verbal communication
• Listening skills
• Self-driven and motivated