Inside Sales Representative - Onsite - Monday–Friday, 8:00 AM–5:00 PM PT at Quest Technology Management in Roseville, CA

Job description

• The Inside Sales Representative (ISR) is responsible for growing revenue within an assigned account portfolio and identifying new engagement opportunities with target prospects. ISRs build and maintain strong client relationships, uncover and advance opportunities through the full sales cycle, and serve as a productive member of the Quest Sales Team. All client activity and communications are accurately maintained in Quest's CRM and leads and opportunities are brought forward to management for approval and resource assignment.

Responsibilities

• Meet and/or exceed individual goals and KPIs for revenue, opportunity awards, and cross-sell of Quest products and services.
• Manage a client pipeline within the Quest CRM, ensuring data is current and complete.
• Drive new revenue through both outbound prospecting and inbound lead follow-up.
• Cultivate long-term client relationships through consistent, personalized outreach and frequent touchpoints.
• Identify and document key account intelligence — including active or upcoming projects, decision-makers, pain points, and expansion opportunities — to inform and strengthen nurture efforts.
• Promote Quest assessments and workshops by creating meaningful client engagements.
• Partner with the Marketing team to support client events and drive seminar attendance as needed.
• Maintain accurate weekly KPI reports and timecards, submitting to the Business Development Manager for approval.
• Perform other duties as assigned.
• This is a non-exempt position reporting to the Inside Sales/Business Development Manager.

Requirements

• Strong organizational and prioritization skills with the ability to manage multiple concurrent priorities.
• Demonstrated experience working effectively as part of a remote team (if working remotely).
• Proficiency with CRM platforms; consistent and accurate documentation of calls, emails, and account activity.
• Ability to maximize outreach time and craft personalized, compelling follow-up communications.
• Skilled at identifying decision-makers, navigating gatekeepers, and engaging key stakeholders within prospect organizations.
• Excellent verbal and written communication skills, with strong active listening abilities to uncover client needs and pain points.
• Tenacious follow-through in monitoring and advancing leads through the pipeline.
• Ability to build and sustain strong client relationships while continuously developing new ones.
• Self-motivated, with a commitment to staying current on Quest messaging, offerings, and processes.
• 2–4 years of experience in business development, account management, or inside sales, with a focus on prospecting and new business development.

Skills

Required

• Active listening abilities
• Tenacious follow-through
• Self-motivated
• CRM platforms

Benefits

• Full-time, non-exempt position
• Hourly rate: $28–$30, plus commission and spiff eligibility