Operations Intelligence Specialist at Flexjet in Cleveland, OH, United States
- Company: Flexjet
- Location: Cleveland, OH, United States
- Posted: Sep 17, 2026
- Type: Full-time
- Experience: 4+ years
Overview
Embedded within operations, this role builds the reporting, analysis, and process improvements that leadership and front-line teams rely on to manage daily performance and plan for what's ahead. Analyze large datasets to identify trends, patterns, and insights that drive operational decisions.
Job description
- Embedded within operations, this role builds the reporting, analysis, and process improvements that leadership and front-line teams rely on to manage daily performance and plan for what's ahead.
Responsibilities
- Analyze large datasets to identify trends, patterns, and insights that drive operational decisions.
- Create, maintain, and present reports/dashboards that communicate key performance indicators and operational metrics.
- Design, build, and implement processes/tools with fast-moving datasets using machine learning, and statistical analysis methods.
- Analyze operational datasets (flight activity, on-time performance, aircraft and crew utilization, ground and FBO data) to identify trends, patterns, and root causes that drive decisions.
- Translate recurring operational questions into repeatable tools and automated workflows that cut manual effort.
- Lead and support analytics projects end to end (vendor evaluations, capacity studies, performance analysis).
- Where appropriate, apply statistical methods and LLM-assisted analysis to forecast and to handle high-volume, fast-changing data.
Requirements
- Bachelor’s degree in business analytics or other relevant degree
- 2-4 years of relevant work experience in data analytics; or equivalent combination.
- Demonstrate expertise in Excel, Python, PowerBI, and similar platforms, enabling efficient data analysis and visualization to drive informed decision-making.
- Excellent written and verbal communication, with the ability to present findings clearly to both executives and front-line operational staff.
- Have experience working with LLMs, leveraging their capabilities to enhance data analysis and generate actionable insights.
- Applicants must possess the legal right to work in the United States
- Proficiency with Microsoft Office Suite
- Strong analytical skills with the ability to collect, analyze, and interpret complex data sets.
- Self-motivated, able to work independently with minimal supervision, able to work effectively with others.
- Ability to prioritize multiple tasks and meet deadlines.
- Detail-oriented with a proactive and solution-oriented mindset.
Skills
Required
- Proficiency with Microsoft Office Suite