Customer Service Representative - State Farm Agent Team Member at State Farm Agent in MS-Ridgeland-39157
- Company: State Farm Agent
- Location: MS-Ridgeland-39157
- Posted: Sep 17, 2026
- Type: Full-time
- Salary: $45,000.00 - $55,000.00 per year
Overview
As an Customer Service Representative - State Farm Agent Team Member for Ken Jones - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments.…
Job description
- As an Customer Service Representative - State Farm Agent Team Member for Ken Jones - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
- Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
- If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
Requirements
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Experience managing client relationships is preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Dedicated to customer service
- Able to anticipate customer needs
- Able to effectively relate to a customer
- Seeking Currently Licensed Applicants Only
Skills
Required
- Dedicated to customer service
- Able to anticipate customer needs
- Able to effectively relate to a customer
Preferred
- Experience managing client relationships
Benefits
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
- Compensation: $45,000.00 - $55,000.00 per year
About State Farm Agent
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in 120 W Jackson St. Ridgeland, Ms. 39157. Our office is open 8:00 a.m. to 5:00 p.m.. I have been a State Farm agent since 1980. Join a community of good neighbors Make a difference in your community every day Gain confidence and grow your career Earn benefits and rewards that are second to none