Inside Sales Representative 2 at Central States Industrial (CSI) in Ceres, CA
- Company: Central States Industrial (CSI)
- Location: Ceres, CA
- Posted: Sep 17, 2026
- Type: Full-time
- Salary: $29-$34 per hour
- Experience: 7+ years
Overview
The Inside Sales Representative 2 (ISR 2) is a senior individual contributor who handles higher-complexity customer interactions and develops deeper product or customer specialization. ISR 2 team members balance customer needs, internal constraints, and business outcomes while serving as informal re…
Job description
- The Inside Sales Representative 2 (ISR 2) is a senior individual contributor who handles higher-complexity customer interactions and develops deeper product or customer specialization.
- ISR 2 team members balance customer needs, internal constraints, and business outcomes while serving as informal resources to others.
- This role requires strong execution, clear communication, and accurate system work in a fast-paced environment.
Responsibilities
- Serve as a primary point of contact for customers via phone and email
- Prepare, review, and manage quotes and orders within ERP systems
- Proactively manage open orders to ensure delivery, accuracy, and follow-through
- Communicate clearly and early when issues, changes, or risks arise
- Collaborate closely with sales, vendors, and internal teams
- Handle increased complexity, non-standard requests, or higher-risk situations
Requirements
- High school diploma required; college credits desired; technical/mechanical emphasis. preferred.
- 3-7 years experience in an inside sales support, customer support, order management or similar role with increasing complexity.
- Strong candidates will have experience managing more complex quotes, orders, customer requirements, and ERP-based workflows in the same or a similar industry.
- Equivalent experience to progression from ISR 1 may be considered.
- Experience in the hygienic/sanitary process equipment industry, preferred.
Skills
Required
- Strong execution
- Clear communication
- Accurate system work
- ERP systems
- Customer support
- Order management
Preferred
- Technical/mechanical emphasis
Benefits
- Competitive compensation: $29-$34 per hour.
- Growth-focused, team-oriented culture
- Diverse, high-impact industrial projects
- Strong benefits + career development support
- Health and wellness benefits
- Paid time off
- Retirement planning options
- Tuition reimbursement and continuing education support
- Opportunities for internal career advancement
- Company lunches, team events, and community volunteer opportunities
About Central States Industrial (CSI)
CSI provides state-of-the-art stainless-steel process equipment and service for manufacturers in the food, dairy, beverage, pharmaceutical, and personal care industries. We are a growing company built on teamwork, continuous learning, and exceptional customer service. Our employees are our greatest resource, and we invest in their development through training, collaboration, and opportunities to grow.