Customer Service Representative Inside Sales at FASTSIGNS® in MA-Woburn-01801

Job description

• FASTSIGNS #310301 is hiring for a Customer Service Representative to join our team!
• Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

Responsibilities

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.

Requirements

• 2–3 years of customer service, retail, or counter sales experience preferred
• High school diploma or equivalent
• Friendly, outgoing, and professional with a strong customer-first mindset
• Strong listening, communication, and organizational skills
• Comfortable working at a computer, managing multiple projects, and handling detailed information throughout the day
• Ability to thrive in a fast-paced, production-oriented environment while maintaining accuracy and quality
• Experience with Adobe Illustrator is preferred (training provided as needed)
• Interest in learning about custom signs, graphics, and visual solutions for businesses

Skills

Preferred

• Experience with Adobe Illustrator

Benefits

• Flexible schedule