Order Processor - Inside Sales at Central States Industrial (CSI) in Grand Prairie, TX
- Company: Central States Industrial (CSI)
- Location: Grand Prairie, TX
- Posted: Sep 17, 2026
- Type: Full-time
- Salary: $21-$24 per hour
- Experience: 3+ years
Overview
The Order Processor - Inside Sales is the foundational training role within the Inside Sales organization at CSI. This role is designed for individuals who are building proficiency in CSI systems, processes, and Inside Sales customer service expectations while handling a reduced and structured workl…
Job description
- The Order Processor - Inside Sales is the foundational training role within the Inside Sales organization at CSI.
- This role is designed for individuals who are building proficiency in CSI systems, processes, and Inside Sales customer service expectations while handling a reduced and structured workload under close supervision.
- The primary objective of this role is successful progression into the Inside Sales Representative 1 (ISR 1) role within approximately 6–18 months, based on performance and development readiness.
Responsibilities
- Process basic orders (e.g., CSI Store, drop ship, standard items) accurately and efficiently
- Enter and maintain order, customer, and account data within ERP and CRM systems
- File all documents consistently and accurately in the DMS
- Respond to internal and external inquiries with urgency and professionalism, setting clear expectations
- Enter RMAs within established timelines and escalate issues appropriately
Requirements
- High school diploma required; college credits desired; technical/mechanical emphasis. preferred.
- 0-3 years experience in a customer service, order entry, operations, or related support role.
- Experience working in ERP, CRM or order-management systems, preferred.
- Equivalent experience demonstrating readiness to learn systems, maintain accuracy, and communicate professionally may be considered.
Skills
Required
- Customer service
- Order entry
- Operations
- ERP/CRM systems
- Data entry
- Document management
- Communication
- Professionalism
Benefits
- Competitive compensation: $21-$24 per hour.
- Growth-focused, team-oriented culture
- Diverse, high-impact industrial projects
- Strong benefits + career development support
- Health and wellness benefits
- Paid time off
- Retirement planning options
- Tuition reimbursement and continuing education support
- Opportunities for internal career advancement
- Company lunches, team events, and community volunteer opportunities
About Central States Industrial (CSI)
CSI provides state-of-the-art stainless-steel process equipment and service for manufacturers in the food, dairy, beverage, pharmaceutical, and personal care industries. We are a growing company built on teamwork, continuous learning, and exceptional customer service. Our employees are our greatest resource, and we invest in their development through training, collaboration, and opportunities to grow.