Customer Service Representative at FASTSIGNS® in OH-Cleveland-44114
- Company: FASTSIGNS®
- Location: OH-Cleveland-44114
- Posted: Sep 17, 2026
- Type: Full-time
- Salary: $18.00 - $22.00 per hour
Overview
As a FASTSIGNS Customer Service Representative you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to bui…
Job description
- As a FASTSIGNS Customer Service Representative you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
Responsibilities
- Initial contact with current and prospective customers
- Work with customers via email, telephone, in-person, and at their place of business
- Build long-lasting relationships by turning prospects into customers and then into long-term clients
Requirements
- Applicants should be interested in visual composition and have the technical/ spatial awareness to translate artistic vision into custom made products.
Skills
Required
- Interest in visual composition
Benefits
- 401(k) matching
- Bonus based on performance
- Health insurance
- Full training in our sales and materials knowledge. We provide a judgment free environment where employees are encouraged to learn and grow without any fear of saying ‘I don’t know’ or ‘I need help’. Only a smart person can say ‘I Don’t Know’ and only a brave person can say ‘I Need Help’.
- Open avenue to management: discuss opportunities and challenges one on one, and at your request.
- Direct interaction with customers, working to solve their problems. You get to sell a tangible product, fabricated at our production facility in Cleveland, and put it in the customer’s hands yourself and then receive appreciation and gratitude for saving the day.
- Regular working hours Monday through Friday 8:30 AM - 5:00 PM
- Compensation: $18.00 - $22.00 per hour
About FASTSIGNS®
The signage industry is growing in market share, breadth of technology and applications. While traditional small print is being eroded by digital replacements, wide format signage is becoming more affordable and accessible for any size of business. At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers.