Customer Service Representative - State Farm Agent Team Member at State Farm Agent in NY-Pelham-10803

Job description

• Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
• My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Pelham, NY and help customers with their insurance and financial services needs, including:
• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

• Excellent interpersonal skills
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Skills

Required

• Excellent interpersonal skills
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Ability to multi-task

Preferred

• Bilingual - Spanish preferred

Benefits

• As an Agent Team Member, you will receive...
• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Compensation: $50,000.00 - $80,000.00 per year