Signage Consultant / Customer Service Representative at FASTSIGNS® in NY-Kingston-12401

Job description

• Turn ideas into real-world impact.
• If you enjoy helping people, solving problems, and working in a creative environment where no two days are the same, this could be the perfect role for you.
• At FASTSIGNS of Kingston, we don’t just make signs, we help local businesses, schools, hospitals, and organizations communicate better. We’re looking for a friendly, organized, and motivated Signage Consultant / Customer Service Representative to be the face and voice of our brand.
• You’ll see your work out in the world, on buildings, vehicles, storefronts, and events.
• You’ll work with a supportive team that values ideas, initiative, and growth.
• You’ll receive a proven training program, no signage experience needed.
• You’ll build real, transferable skills in communication, project management, and sales.
• This is more than a job—it’s a career path.
• If you like working with people, enjoy creative problem-solving, and want a role where your work actually matters, we’d love to meet you.

Responsibilities

• Be the first point of contact for customers by phone, email, and in person.
• Guide clients through their signage needs, from initial idea to finished product.
• Manage orders, schedules, and project details to keep everything running smoothly.
• Work closely with designers and production staff to bring projects to life.
• Solve problems, answer questions, and create a great customer experience every time.

Requirements

• Strong communication skills and a natural ability to connect with people.
• Organized, detail-oriented, and comfortable juggling multiple projects.
• Basic computer skills and willingness to learn new systems (we train you).
• Customer service, sales, or hospitality experience is a plus—but not required.
• A positive attitude and interest in learning a creative, hands-on industry.

Skills

Required

• Strong communication skills
• Natural ability to connect with people
• Organized
• Detail-oriented
• Comfortable juggling multiple projects
• Basic computer skills
• Willingness to learn new systems
• Positive attitude

Preferred

• Customer service experience
• Sales experience
• Hospitality experience

Benefits

• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources
• Paid vacation and sick time
• Weekends off
• Matching SIMPLE IRA retirement plan
• Bonus programs
• Professional development and advancement opportunities
• Branded company clothing
• Annual free signage allowance for personal/family projects
• Annual free signage for your favorite charity
• Supplemental health insurance (Aflac)
• Compensation: $20.00 - $24.00 per hour