Inside/Outside Sales Representative at FASTSIGNS® in PA-East Norriton-19401

Job description

• FASTSIGNS of East Norriton Township in Pennsylvania is hiring a Hybrid Inside/Outside Sales Representative to join our growing team! This role is perfect for someone who enjoys the variety of building relationships with walk-in and phone customers in the center and getting out into the local market to meet with clients face-to-face, prospect for new business, and close deals on-site. You'll wear both hats starting your day helping customers in the center and heading out to job sites, offices, and networking events to grow our customer base.
• Every day is different. You'll walk into businesses of every kind and help them solve real problems with signage and graphics from banners and vehicle wraps to full storefront branding. If you like variety, autonomy, and the satisfaction of seeing your work out in the world, this is the role for you.

Responsibilities

• Serve as a first point of contact for walk-in, phone, and email customers, determining sign and graphics needs and providing recommendations and quotes
• Prepare estimates, process work orders, and coordinate with production to ensure timely delivery
• Proactively prospect for new business through outbound calls, networking, referrals, and local market outreach
• Travel to job sites, businesses, and prospect locations for site surveys and in-person sales meetings (no overnight travel required)
• Build and maintain long-term relationships with current customers to drive repeat and referral business
• Conduct consultative sales conversations to recommend the right signage and graphics solutions
• Create special orders, negotiate pricing, and close sales promptly
• Maintain accurate records in our CRM/point-of-sale system, including contacts, quotes, and follow-ups
• Participate in daily team huddles and contribute to center-wide sales goals
• Help maintain an attractive, organized retail/showroom environment

Requirements

• 1 to 3+ years of sales experience inside sales, outside/B2B sales, or retail/customer-facing sales
• Prior experience working in signs or related industry is highly proffered
• Comfortable both on the phone/in-person at the counter and out prospecting in the field
• Strong communication, negotiation, and relationship-building skills
• Self-motivated with the ability to manage your own schedule between center and field responsibilities
• Valid driver's license and reliable transportation
• Computer literate (Microsoft Office, email, CRM/POS systems)
• High school diploma or GED required; college preferred

Skills

Required

• Sales experience
• Communication
• Negotiation
• Relationship-building
• Self-motivation

Preferred

• Experience in signs or related industry

Benefits

• Competitive salary
• Free uniforms
• Opportunity for advancement
• Paid time off
• Competitive base pay plus commission/performance bonuses
• Paid vacation and holidays
• Ongoing training and professional development
• Great team culture with real growth potential in a fast-paced, ever-changing industry
• Compensation: $17.00 - $21.00 per hour