Inside Sales Specialist/ Visual Communications Consultant at FASTSIGNS® in FL-Orlando-32804

Job description

• FASTSIGNS North Orlando is looking for a personable, organized, and motivated Inside Sales Specialist to join our team.
• Our customers come to us because they need help bringing an idea to life—whether that means a sign, banner, vehicle graphic, wall graphic, display, or another visual communication project. You will help them understand what they need, recommend the right solution, and keep the project moving from the first conversation through completion.
• This is not a high-pressure call-center position. It is a relationship-based sales role where good listening, clear communication, and consistent follow-up matter.

Responsibilities

• Be one of the first points of contact for phone calls, emails, website leads, walk-ins, referrals, and repeat customers
• Ask thoughtful questions about the customer’s goals, budget, and timeline
• Recommend signage and visual communication solutions
• Prepare quotes and estimates for routine projects
• Follow up on leads, quotes, and open opportunities
• Keep customers updated throughout the design, production, and installation process
• Work closely with the design, production, installation, and sales teams
• Keep customer information and follow-up tasks updated in the FASTSIGNS CRM
• Look for opportunities to earn repeat business, referrals, and additional sales
• Take ownership of customer relationships from the initial inquiry through the completed project

Requirements

• Enjoy building relationships and helping people solve problems
• Are comfortable speaking with business owners and decision-makers
• Can discuss pricing and next steps without being pushy
• Are persistent and dependable with excellent follow-through
• Stay organized when several customers need your attention
• Take ownership instead of waiting to be reminded
• Are open to coaching and willing to learn a specialized industry
• Work well with a team and communicate when something needs attention
• Are comfortable learning products, measurements, estimating, and profit margins
• Sales, customer service, account management, project coordination, print, marketing, or sign-industry experience is helpful, but the right attitude and work ethic matter most.

Skills

Required

• Personable
• Organized
• Motivated
• Good listening
• Clear communication
• Consistent follow-up
• Persistent and dependable
• Excellent follow-through
• Stay organized
• Take ownership
• Open to coaching
• Willing to learn a specialized industry

Preferred

• Sales experience
• Customer service experience
• Account management experience
• Project coordination experience
• Print experience
• Marketing experience
• Sign-industry experience

Benefits

• Bonus based on performance
• Opportunity for advancement
• Training & development
• Competitive salary
• Free uniforms
• Profit sharing
• Wellness resources
• Free food & snacks
• Paid training in signage, visual communications, estimating, CRM use, and project workflow
• Coaching and support from the Sales Manager and Jesus, our day-to-day team lead
• A clear opportunity to grow into senior sales or account-management responsibilities
• A collaborative small-business environment where your work is noticed
• The opportunity to build relationships with local businesses and see your work come to life
• $18 an hour
• Uncapped commission and performance incentives
• Opportunity for pay increases as skills, sales performance, and responsibilities grow
• Full-time, Monday–Friday position
• Initial schedule: 8:30 a.m.–5:30 p.m.
• Hybrid flexibility may be earned through consistent performance
• This position reports jointly to the Sales Manager.