Customer Service Rep / Project Coordinator at FASTSIGNS® in CA-Long Beach-90806

Job description

• Fast-growing visual communications company seeks Customer Service Representative person with interest in Project Coordination. The successful candidate:

Responsibilities

• Serves as first point of contact for walk-ins, email, and telephone customers.
• Works with management and support teams to satisfy customers and generate revenue in line with company’s vision and values.
• Responsible for sales activities from lead generation through project management.
• Must be customer focused with a friendly, welcoming disposition and exceptional organizational skills.
• Direct experience in a sign company and particularly a FASTSIGNS franchise would be a plus.
• Working with customers at front counter doing consultative sales
• Providing detailed communications via email, phone, in person
• Consulting, troubleshooting, problem-solving to create signs for customers
• Meeting sales targets (monthly and annually)
• Scheduling appointments as needed

Requirements

• Inside Sales 2+ years experience
• Customer Service skills and experience
• Open to applicants with and without a college degree.

Skills

Required

• Customer Service
• Inside Sales
• Organizational skills
• Consultative sales
• Problem-solving
• Troubleshooting

Preferred

• Direct experience in a sign company
• FASTSIGNS franchise experience

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Generous compensation above industry average
• Paid time off – vacation and sick days
• Participation in bonus program
• Medical, Dental, Vision, and Life Insurance provided at no charge for employee.
• Compensation: $43,500.00 - $50,000.00 per year