Business Development Analyst at Marten Transport in Mondovi, WI

Job description

• This role supports Marten Transport's sales, marketing, and business development initiatives. This position partners with employees at all levels of the organization, including executive leadership, to develop professional customer-facing materials, manage strategic projects, support customer onboarding, complete customer RFI/RFP responses, maintain business analytics, support key sales and marketing systems, and drive operational excellence through training and process improvement.
• This role requires an individual who is highly analytical, exceptionally organized, detail-oriented, creative, and capable of managing multiple priorities while consistently producing polished, high-quality work under tight deadlines.

Responsibilities

• Sales, Marketing & Design Support
• Create, maintain, and continuously improve sales presentations, marketing materials, customer proposals, and executive presentations.
• Use PowerPoint, Canva, and other design tools to develop professional, visually compelling materials.
• Ensure customer-facing materials are accurate, visually consistent, brand compliant, and up to date.
• Partner with Sales, Marketing, Operations, and Executive Leadership to effectively communicate Marten's capabilities.
• Support social media initiatives, including development and coordination of content, graphics, announcements, and other materials as needed.
• Assist with maintaining consistent branding across presentations, marketing materials, social media, and other communications.
• Sales Technology & System Administration
• Provide administrative support for Marten's CRM, including maintaining data quality, user support, reporting, and basic system administration.
• Assist with CRM updates, user training, process documentation, and adoption of sales processes and tools.
• Serve as an administrator and internal resource for SlideHub, including maintaining presentation libraries, templates, approved slides, and other shared content.
• Help ensure sales and marketing systems contain accurate, organized, and current information.
• Support implementation and improvement of tools and technology used by Sales, Marketing, and Business Development.
• Customer RFI/RFP Management
• Complete customer Requests for Information (RFIs), Requests for Proposal (RFPs), sustainability questionnaires, security surveys, and other customer documentation.
• Coordinate information gathering across departments.
• Maintain a centralized library of approved responses and supporting documentation.
• Ensure submissions accurately represent Marten's capabilities and competitive strengths.
• Project & Deadline Management
• Manage multiple projects simultaneously while tracking milestones and critical deadlines.
• Coordinate cross-functional efforts to ensure deliverables are completed accurately and on time.
• Proactively communicate project status and escalate issues when necessary.
• Executive & Cross-Functional Support
• Work directly with executives and leaders across all business functions.
• Support strategic initiatives through research, data analysis, reporting, and presentation development.
• Prepare executive-ready reports, dashboards, and presentation materials.
• Customer Onboarding
• Support new customer implementation activities.
• Coordinate onboarding documentation and internal readiness.
• Assist in developing customer implementation materials and training resources.
• Reporting & Analytics
• Develop and maintain analytical reports using Excel and other reporting tools.
• Analyze operational and sales data to identify trends, opportunities, and performance metrics.
• Produce recurring and ad hoc reports for leadership.
• Support CRM reporting, dashboards, and sales activity analysis.
• Training & Process Improvement
• Develop training materials and documentation.
• Train and cross-train employees on systems, processes, and best practices.
• Provide user support and training for CRM, SlideHub, and other sales and marketing tools.
• Maintain standard operating procedures and continuously identify opportunities to improve efficiency and consistency.

Requirements

• Required
• Bachelor's degree in Business, Marketing, Communications, Analytics, or a related field, or equivalent experience.
• Advanced Microsoft PowerPoint skills, including professional presentation design.
• Advanced Microsoft Excel skills, including PivotTables, formulas, charts, and data analysis.
• Experience with Canva or similar graphic design/presentation software.
• Excellent written and verbal communication skills.
• Strong organizational and project management abilities.
• Ability to manage multiple competing priorities while meeting deadlines.
• Exceptional attention to detail and commitment to producing accurate, high-quality work.
• Strong analytical and critical thinking skills.
• Ability to work independently while collaborating effectively across departments.
• Professional presence with the ability to interact confidently with executives and customers.
• Experience responding to customer RFIs, RFPs, or business questionnaires.
• Experience supporting sales, marketing, or business development teams.
• Experience with CRM systems, including user support, reporting, data management, or system administration.
• Experience with presentation/content management platforms such as SlideHub.
• Experience supporting corporate social media or digital marketing initiatives.
• Experience creating professional graphics, presentations, or marketing materials using Canva or related design software.
• Knowledge of the transportation, logistics, or supply chain industry.

Skills

Required

• Advanced Microsoft PowerPoint
• Advanced Microsoft Excel
• Exceptional attention to detail
• Strong analytical and critical thinking
• Professional presence

Preferred

• Experience with CRM systems